Claims Assistant

Tme; Laza; Presencial; EUR 25.000 - 32.000; Jornada completa

Descripción de la vacante

Tokio Marine HCC (TMHCC) is seeking an Administrative Assistant to join the Barcelona claims team. You will provide essential administrative support, manage documentation, and help streamline claims workflows for financial lines products.

Based in our Barcelona office, the successful candidate will handle data entry, filing, audits preparation, and coordination with finance and other teams while maintaining accuracy and confidentiality.

Formación

• Fluent in English (written and spoken).
• Word and Excel (Expert level).
• Experience in administrative position.

Responsabilidades

• General administrative duties and full administrative support for the claims team.
• Monitor and track new notification flow (logging onto system, assignment and distribution).
• Review closure of claims process and maintain a log of updates.
• Review payment process with the claims and finance teams.
• Prepare audits with a checklist and archive management.
• Assist Claims Manager with the monthly claims activity report.
• Occasionally help with reception tasks.

Conocimientos

English (Fluent)

Administrative experience

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Tokio Marine HCC (TMHCC) is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist.

Just as we invest in our company, we invest in our employees’ careers. We provide our employees a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career. Our products allow our customers to take on opportunity with confidence. In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.

Description

As an Administrative Assistant, based in our Barcelona office, you will be part of the Claims department that focus on managing and analysing claims on financial lines insurance policies such as D&O, E&E and Crime issued to Financial Institutions, SME and large companies. You will be key in organizing and supporting the team during the whole process of claims handling

Responsibilities

• General administrative duties, including: Perform an extensive array of administrative tasks and provide full administrative support for the claims team
• Monitor and track new notification flow (logging onto system, assignation and distribution, as well as opening the notifications received)
• review closure of claims process (close file in the claims system, and maintaining a log updated)
• Review payment process with the claims team and the finance team
• Administrative preparation of audits in accordance with Checklist: Pulling and putting away files in the archive as instructed.
• Assistance to Claims Manager with the Claims activity monthly report
• Occasionally help with reception tasks

Requirements

• Fluent in English (written and spoken)
• Word and Excel (Expert level)
• Experience in administrative position

Profile

• Good organizational skills
• Excellent attention to detail
• A team player who is also comfortable working autonomously
• Possess a proactive approach to problem solving, taking ownership

Custom insurance programs exclusively for public entities and backed by expert risk control services.