Business Performance & Optimization Manager (m/f/d)

Dertour Jobs; Palma; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Exciting Projects

E-Learning Plattform

International Working Environment

Job summary

Dertour Jobs in Palma de Mallorca is hiring a Business Performance & Optimization Manager to drive digital distribution of accommodation and destination services across the DMC network. You will own the end-to-end client lifecycle, manage onboarding, integrations, go-live activities and ongoing optimization for internal brands and external B2B partners.

The role requires leading API integrations, monitoring data quality, and translating client requirements into scalable, revenue-driving

Qualifications

• Experience with travel API distribution and connectivity platforms.
• Strong understanding of XML/JSON, web services and integration processes.
• Background in tourism or travel-tech with client-facing exposure.
• Experience in client success, technical account management or integration projects.
• Ability to translate technical concepts into business-oriented solutions.

Responsibilities

• Manage client relationships as the main contact for digital distribution and connectivity.
• Lead onboarding projects from requirements gathering through testing and go-live.
• Coordinate API integrations with partners such as Peakwork, Travelgate, Anixe.
• Monitor connectivity performance, data quality and KPIs.
• Identify commercial opportunities and translate client needs into scalable solutions.
• Represent the DMC network at client meetings and industry events.

Skills

Travel API distribution

XML/JSON

Client success

Analytical thinking

English fluency

Tools

Peakwork

Travelgate

Anixe

Job description

Business Performance & Optimization Manager (m/f/d)

based in Palma de Mallorca

• Permanent
• Full-time
• upon agreement

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Your Role

The Business Performance & Optimization Manager drives the digital distribution of accommodation and destination services across the DMC network, ensuring scalable and reliable connectivity solutions that support commercial growth. As the owner of the end-to-end client lifecycle, the role manages onboarding, integrations, go-live activities and ongoing optimization for internal brands and external B2B partners. Acting as the central interface between clients, DMC teams, technology providers and gateway partners, the Business Performance & Optimization Manager ensures efficient and accurate exchange of content, availability and booking data while continuously improving connectivity performance, time-to-market and distribution opportunities across the network.

• Manage client relationships and serve as the main contact for digital distribution and connectivity topics.
• Lead onboarding projects from requirements gathering through testing, certification and go-live.
• Coordinate API integrations via partners such as Peakwork, Travelgate, Anixe and direct connections.
• Monitor connectivity performance, data quality and operational KPIs.
• Identify commercial opportunities and translate client requirements into scalable solutions.
• Represent the DMC network at client meetings, industry events and trade fairs.

Your Strength

• Experience with travel API distribution and connectivity platforms (e.g. Peakwork, Travelgate, Anixe).
• Good understanding of XML/JSON, web services and integration processes.
• Background in tourism, preferably with a DMC, tour operator, bedbank or travel-tech company.
• Experience in client success, technical account management or integration projects.
• Ability to translate technical concepts into business-oriented solutions.
• Strong analytical and problem-solving skills. Commercial mindset with KPI-driven decision making.
• Fluent English; additional European languages are an advantage.

We Offer

• Exciting Projects
• E-Learning Plattform
• International Working Environment