Business Development Manager (Airlines)

Planet; España; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Growth and skills development

Flexible working

Workplace diversity

Résumé du poste

Planet seeks a results-driven commercial professional to grow its airline and inflight payments business across the European Union. You will develop new airline opportunities, build strategic partnerships and help customers improve onboard payment acceptance, passenger experience and retail revenue through Planet Gateway and acquiring services.

You will combine new-business development with long-term relationship management, working with airlines, inflight providers and aviation technology

Qualifications

• Proven track record selling payments or tech to airlines or travel brands.
• Strong consultative sales, account development and relationship management.
• Experience building partnerships with ISVs and ecosystem players.
• Willingness to travel regularly across EU.
• Excellent negotiation, presentation and stakeholder-management skills.
• Fluent English; additional languages helpful.

Responsabilités

• Lead full sales cycle from prospecting to contract execution.
• Develop commercial strategies to grow airline and inflight payments business.
• Identify and secure opportunities with major and regional airlines.
• Build and manage a robust pipeline for onboard payments.
• Represent Planet at aviation and payments events across Europe.
• Collaborate with product, risk, compliance and implementation teams.
• Foster executive-level relationships with airline stakeholders.
• Drive adoption of payment solutions and improve revenue.

Connaissances

Airline payments

Business development

Partnerships

Sales leadership

Stakeholder management

Negotiation

Outils

Planet Gateway

Description du poste

• We are looking for a results-driven commercial professional to grow Planet's airline and inflight payments business across the European Union
• In this role, you will develop new airline opportunities, build strategic partnerships and help customers improve onboard payment acceptance, passenger experience and retail revenue through Planet Gateway and acquiring services
• You will combine new-business development with long-term relationship management, working closely with airlines, inflight retail providers, aviation technology partners and independent software vendors
• Develop and execute commercial strategies to grow Planet's airline and inflight payments business across the European Union
• Identify, qualify and secure new opportunities with large airline groups, regional carriers, low-cost airlines and specialist aviation operators
• Build and manage a robust pipeline focused on onboard payments for the sale of coffee, food, beverages and duty-free goods
• Lead the full sales cycle, from prospecting and discovery through solution design, proposal development, negotiation and contract execution
• Develop and maintain trusted executive-level relationships with airline commercial, retail, digital, finance, procurement and operational stakeholders
• Work collaboratively with account management, product, risk, compliance and implementation teams to support successful onboarding and long-term revenue growth
• Drive the adoption of payment solutions that support inflight retail, including:Onboard card payments for food, coffee and beverages. Duty-free and ancillary product sales. Offline and intermittently connected payment acceptance. Digital wallets and contactless payments. Planet Gateway services. Planet acquiring. Tokenised and secure payment solutions. Multi-currency and cross-border payment acceptance
• Help airlines create reliable, convenient and consistent payment journeys across:Onboard point-of-sale devices. Crew-operated retail applications. Pre-order and pre-flight sales channels. Airline websites and mobile applications. Inflight entertainment and passenger platforms. Post-flight and ancillary commerce channels
• Promote solutions that improve payment acceptance, reduce failed transactions, simplify reconciliation and increase onboard retail revenue
• Develop a strong understanding of airline retail, inflight service models, payment trends, competitor offerings and emerging aviation technologies
• Identify new routes to market through airline retail partners, cabin technology providers, onboard point-of-sale vendors and strategic alliances
• Identify, map and engage independent software vendors whose onboard retail, crew application, passenger commerce or aviation technology platforms can integrate with Planet Gateway and acquiring
• Build a strong ISV ecosystem to open new routes to market and support the success of Planet's airline payments proposition
• Represent Planet at aviation, airline retail, travel technology and payments events across Europe
• Act as a trusted advisor to airline customers, helping them improve payment performance, passenger experience and the commercial value of their onboard retail operations
• Build and maintain relationships with:Large airline groups and network carriers. Low-cost, regional and specialist airlines. Inflight retail and catering providers. Onboard point-of-sale and cabin technology vendors. Duty-free and travel retail partners. Airline digital commerce and passenger-experience platforms. Payment technology and integration partners. Independent software vendors that influence airline technology choices and can embed or recommend Planet's payment capabilities
• Negotiate commercial agreements and partnership opportunities that grow processing volumes and expand the adoption of Planet Gateway and acquiring services
• Maintain regular engagement with customers of all sizes, ensuring that Planet continues to deliver measurable operational and commercial value

Benefits

• Growth and skills: We know that for some it's about growing into more senior and exciting roles and for others it's about becoming a deep technical expert. No matter what your ambition, we are with you all the way. We will invest in you to keep your skills relevant and you motivated
• Flexible working: Work from home? Work in the office? Have family and life commitments that mean you want flexibility? We care about what you deliver, not where you work nor the hours you work. We offer the flexibility that suits you and your life
• Workplace diversity: We want our workforce to reflect the world we live in and the customers we serve. We are proud to support a culture of inclusion where everyone and anyone can bring their whole selves to work

Willingness and ability to travel regularly across the European Union to meet customers, partners and prospects

Strong understanding of:Card acquiring and payment gateways. Card-present, eCommerce and mobile payments. Offline and intermittently connected payment environments. Tokenisation, security, fraud and risk management. Cross-border and multi-currency payment acceptance. Payment reporting, settlement and reconciliation

Experience selling payment or technology solutions to airlines, travel retailers, aviation service providers or similarly complex enterprise customers

At least five years of experience in business development, sales, partnerships or account growth within payments, aviation, airline retail, travel technology or a related sector

Strong consultative sales, account development and relationship management skills

A proven track record of winning new business, developing strategic accounts and delivering sustainable revenue growth

Demonstrable experience identifying, developing and managing ISV partnerships, with the ability to turn technical integrations and joint propositions into qualified airline opportunities. Success in this role will depend heavily on this capability

Experience negotiating commercial agreements with enterprise customers and coordinating multiple internal and external stakeholders

Well connected within the airline, travel retail, aviation technology or payments ecosystem

Comfortable engaging with C-level executives, as well as airline commercial, operational, finance, digital and procurement teams

A results-driven commercial professional with a strong interest in aviation, airline retail and passenger payments

Capable of translating Planet Gateway and acquiring capabilities into clear customer outcomes and measurable value

Commercially astute, with excellent negotiation, presentation and stakeholder-management skills

Able to combine new-business development with disciplined, long-term relationship management

Self-motivated, entrepreneurial and able to work independently across multiple European Union markets

Airline payments, inflight retail or onboard point-of-sale solutions

Food, beverage and duty-free sales environments

Offline payment processing and transaction recovery

Airline ancillary revenue and passenger commerce

Inflight catering, cabin systems or crew applications

Gateway migrations, acquiring transitions or payment optimisation programmes

European airline and travel retail networks

Cross-border and multi-currency payments