Bilingual Spanish CS Agent - Greece Relocation

Mercier Consultancy Group; España; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Health Insurance

Relocation package

Training provided

13th/14th salary

Monthly performance bonus

Job summary

Mercier Consultancy Group seeks a Spanish Speaking Customer Service Agent to join our client’s team in Athens, Greece. You will provide high-quality support via phone, email, and chat, delivering service in Spanish.

This onsite role offers relocation assistance, fully paid training, health insurance, and potential performance bonuses. Collaborate with international colleagues to ensure satisfaction and precise CRM documentation.

Qualifications

• Native or fluent Spanish (spoken and written).
• Strong communication and interpersonal skills for customer support.
• Ability to work onsite in Athens, Greece.
• EU passport or eligibility to work in the EU.

Responsibilities

• Provide high-quality technical or general support via phone, email, and chat.
• Resolve inquiries to ensure customer satisfaction and high service standards.
• Represent the client brand professionally in all interactions.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with international colleagues to improve service workflows.

Skills

Spanish fluency

Customer service

Communication skills

Interpersonal skills

Tools

CRM system

Job description

Mercier Consultancy Group seeks a Spanish Speaking Customer Service Agent to join our client’s team in Athens, Greece. You will provide high-quality support via phone, email, and chat, delivering service in Spanish.

This onsite role offers relocation assistance, fully paid training, health insurance, and potential performance bonuses. Collaborate with international colleagues to ensure satisfaction and precise CRM documentation.