Bilingual Dutch-English Customer & Tech Support Advisor

TP; Barcelona; Presencial; EUR 22.193 - 27.125; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Rotating shifts from Monday to Friday

Salary: 24659.54 € gross/year

Referral program incentives

Individual career plans

Team building activities

Descripción de la vacante

A global customer service organization is seeking a Dutch speaking Customer Service and Technical Support Advisor to provide comprehensive support across e-commerce and store scenarios. The ideal candidate must have excellent Dutch and English proficiency, exhibit problem-solving abilities, and possess strong emotional intelligence. This position offers a rotating work schedule, competitive salary, and opportunities for career growth within a diverse and inclusive environment. Join us to be part of our dynamic team!

Responsabilidades

• Become brand ambassadors providing 360º support in presales and aftersales.
• Offer basic technical support for troubleshooting.
• Assist with backoffice tasks.

Conocimientos

C2 Level of Dutch

Advanced level of English

Listening and understanding capacity

Empathy

Customer focus

Problem solving

Integrity and trust

Conflict management

Descripción del empleo

A global customer service organization is seeking a Dutch speaking Customer Service and Technical Support Advisor to provide comprehensive support across e-commerce and store scenarios. The ideal candidate must have excellent Dutch and English proficiency, exhibit problem-solving abilities, and possess strong emotional intelligence. This position offers a rotating work schedule, competitive salary, and opportunities for career growth within a diverse and inclusive environment. Join us to be part of our dynamic team!