Beauty UGC Community Manager — Creator Growth & Strategy

SAMY; Madrid; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Flexible schedule

Hybrid work

Work from any SAMY office (up to 3 wks

Birthday day off

Global mobility opportunities

Job summary

SAMY is seeking an Account Manager to lead a UGC creator community for a renowned beauty group, L'Oréal. You will connect brands, creators and internal teams, keeping the community active, authentic and aligned with business objectives.

You will shape the community strategy, manage client relationships, oversee recruitment and deliverables, and drive performance improvements to meet growth targets in a fast-paced, globally connected agency environment.

Qualifications

• Proven experience in UGC communities, affiliate programmes or creator/influencer management.
• Genuine passion for the beauty industry, with a strong understanding of trends and social media platforms such as Instagram and TikTok.
• Excellent organisational skills, with the ability to manage multiple priorities and deadlines simultaneously.
• Experience leading teams, with strong communication, delegation and motivational skills.
• Results-oriented mindset with strong analytical capabilities.
• Excellent communication and client management skills.
• Proactive, creative and adaptable, with the ability to thrive in a fast-paced environment.

Responsibilities

• Lead the UGC community strategy: Define objectives, KPIs and action plans to attract, activate and retain content creators.
• Manage client relationships: Act as the main point of contact for the client, proactively presenting results, recommendations and next steps.
• Coordinate and lead the team: Allocate tasks, oversee timelines and ensure high-quality delivery while fostering a positive working environment.
• Manage and engage the creator network: Oversee creator recruitment, onboarding, briefings, deliverables and relationship management, building strong and long-lasting connections within the community.
• Analyse performance and drive optimisation: Monitor key metrics such as engagement, conversions, affiliate sales and content quality, identifying opportunities for continuous improvement.

Skills

UGC communities

Affiliate programmes

Creator management

Beauty industry knowledge

Organisational skills

Team leadership

Communication skills

Analytical skills

Client management

Proactive/adaptable

Job description

SAMY is seeking an Account Manager to lead a UGC creator community for a renowned beauty group, L'Oréal. You will connect brands, creators and internal teams, keeping the community active, authentic and aligned with business objectives.

You will shape the community strategy, manage client relationships, oversee recruitment and deliverables, and drive performance improvements to meet growth targets in a fast-paced, globally connected agency environment.