Barcelona Micro-Fulfillment Ops Lead

Glovo Group; Barcelona; On-site; EUR 90,000 - 120,000; Full time

Job summary

Glovo is seeking a dynamic leader to take full ownership of a BCN Micro‑Fulfilment Center, transforming complex logistics into a seamless customer experience. You will build, mentor, and inspire a team of around 30 Front Line Employees and Leads while driving continuous improvement through actionable data analysis.

You will partner with cross‑functional teams to scale operational efficiency, own long‑term MFC success, and lead project implementations from analysis to execution within a

Qualifications

• Min of 3+ yr of experience in fast-paced environments (Logistics, operations, Supply, etc.).
• Ability and experience to manage large work teams and lead changes.
• A data-driven mentality: taking decisions based on data and using good business judgment when necessary.
• You've got good judgment but own up to your mistakes.
• You find smart and elegant solutions to complex, multi-disciplinary problems.
• You’re highly agile and thrive in ambiguous environments.
• You are always respectful, kind, and fair. All of your reports speak highly of you as a manager and leader.
• You have an ambition that makes some people think you're crazy while inspiring others.
• You’re an owner, you have a natural bias for action, are always pushing for things to happen, and are objective and deadline‑oriented.
• You’ve great communication skills, and ability to engage internal and external stakeholders. English communication is a must.
• An empathetic, inclusive and curious attitude.

Responsibilities

• Own part of the MFCs ES OKRs.
• Manage one MFCs of Barcelona (around 30 employees in charge).
• Manage a team of Picker and Couriers. Hire, train and mentor all the Team Members.
• Continuously facilitate analysis and dashboards to give visibility on the performance of the main operational KPIs.
• Develop MFCs business model with a 360º mindset.
• Coordinate all the operations of the MFC, both on the Logistics side and the Store.
• Work with a cross‑functional team (Operations, CatMan, Finance, Health and Safety, Procurement…) to achieve quick and flawless execution.
• Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement.

Skills

Team leadership

Data analysis

Stakeholder management

English communication

Job description

Glovo is seeking a dynamic leader to take full ownership of a BCN Micro‑Fulfilment Center, transforming complex logistics into a seamless customer experience. You will build, mentor, and inspire a team of around 30 Front Line Employees and Leads while driving continuous improvement through actionable data analysis.

You will partner with cross‑functional teams to scale operational efficiency, own long‑term MFC success, and lead project implementations from analysis to execution within a