Store Team Lead

Glovo Group; Vilanova y Geltrú; On-site; EUR 55,000 - 90,000; Full time

Job summary

Glovo is seeking a hands-on leader to take full ownership of a Barcelona-based Micro-Fulfilment Center (MFC). You will guide a team of about 30 front-line employees and Leads, driving continuous improvement through data-driven insights and cross-functional collaboration with Operations, Finance and Health & Safety.

You will scale operational efficiency, own the long-term MFC business model, and ensure flawless execution across logistics and store interfaces, fostering a culture of ownership and

Qualifications

• At least 3 years in fast-paced environments (logistics, operations).
• Experience managing large work teams and leading change.
• Ability to make decisions based on data with good business judgement.
• You are principled, capable of admitting mistakes and learning.

Responsibilities

• Own one MFC in Barcelona and lead ~30 frontline staff.
• Build, mentor and inspire the team to deliver results.
• Develop and maintain dashboards to monitor core KPIs and performance.
• Coordinate operations across logistics and store functions with cross-functional teams.
• Lead project analyses and translate insights into actionable tasks for continuous improvement.

Skills

Team Leadership

Data-Driven Decision Making

Cross-Functional Collaboration

Communication Skills

English Proficiency

Job description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Take full ownership of a BCN Micro-Fulfilment Center, transforming complex supply chain and store logistics into a flawless customer experience. You will build, mentor, and inspire a team of ~30 Front Line Employees and Leads while fostering a culture of continuous improvement through actionable data analysis. Partnering closely with cross-functional teams, you will scale operational efficiency and own the long‑term success of the MFC business model.

THE JOURNEY

Be owner of part of the MFCs ES OKRs.

Manage one MFCs of Barcelona (around 30 employees in charge).

Manage a team of Picker and Couriers. Hire, train and mentor all the Team Members.

Continuously facilitate analysis and dashboards to give visibility on the performance of the main operational KPIs.

Develop MFCs business model with a 360º mindset.

Coordinate all the operations of the MFC, both on the Logistics side and the Store.

Work with a cross-functional team (Operations, CatMan, Finance, Health and Safety, Procurement…) to achieve quick and flawless execution.

Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement.

Qualifications

Min of 3 + yr of experience in fast-paced environments (Logistics, operations, Supply, etc.).

Ability and experience to manage large work teams and lead changes.

A data‑driven mentality: taking decisions based on data and using good business judgment when necessary.

You've got good judgment but own up to your mistakes.

You find smart and elegant solutions to complex, multi‑disciplinary problems.

You're highly agile and thrive in ambiguous environments.

You are always respectful, kind, and fair. All of your reports speak highly of you as a manager and leader.

You have an ambition that makes some people think you're crazy while inspiring others.

You’re an owner, you have a natural bias for action, are always pushing for things to happen, and are objective and deadline‑oriented.

You’ve great communication skills, and ability to engage internal and external stakeholders. English communication is a must.

An empathetic, inclusive and curious attitude.

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here .

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website !

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