Back Office Specialist (French - Speaking) - On-Site Al01

Concentrix; Madrid; Presencial; EUR 20.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full paid training

Career development programs

International experience

Referral bonus

Descripción de la vacante

Concentrix is hiring a Dutch-speaking Back Office Specialist in Málaga (on-site). You will provide back office and administrative support for a healthcare project, processing requests and maintaining accurate records in our CRM and internal systems.

You will review information, handle written communications, and ensure compliance with processes and quality guidelines while coordinating with internal teams to meet deadlines.

Formación

• Native or proficient French required
• Good English level
• Highly organized with excellent attention to detail
• Strong written communication and comprehension skills

Responsabilidades

• Provide back office and administrative support for a healthcare project
• Process and manage service-related requests accurately and efficiently
• Review, validate, and update customer and case information in internal systems
• Handle written communications and documentation related to operational requests
• Ensure information is recorded and maintained in CRM and internal systems
• Meet quality standards, productivity targets, and deadlines
• Collaborate with internal departments and teams as needed

Conocimientos

French

English

Attention to detail

Communication

Multitasking

Herramientas

CRM systems

Microsoft Office

Descripción del empleo

Experience the power of a game-changing career

Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación. Are you looking for an opportunity to grow your career within an international and innovative company? Join a global technology and services leader supporting some of the world’s most well-known brands across more than 70 countries. We are looking for a

Dutch-speaking Back Office Specialist

to join our team in

Malaga (on-site)

and work on an exciting project within the

medical and healthcare industry.

This is a great opportunity for someone who is organized, detail-oriented, comfortable working with digital tools, and interested in developing professional experience within the healthcare sector. You will work mainly behind the scenes, managing information, processing requests, updating systems, and coordinating with internal teams to ensure that processes are completed accurately and on time. You’ll receive full training, ongoing support, and opportunities to develop your skills while gaining valuable experience in an international healthcare environment.

What you will do in this role As a

Dutch-speaking Back Office Specialist

you will: Provide

back office and administrative support

for a project within the medical and healthcare industry. Process and manage service-related requests accurately and efficiently. Review, validate, and update customer and case information in internal systems. Handle

written communications and documentation

related to operational requests when required. Ensure all information is correctly recorded and maintained in the relevant CRM and internal systems. Follow established processes, procedures, and quality guidelines. Coordinate with internal departments and specialized teams when additional information or support is required. Monitor pending cases and follow up to ensure requests are completed within agreed timelines. Identify inconsistencies, recurring issues, or process-related challenges and elevate them to the appropriate team. Maintain a high level of

accuracy, confidentiality, and attention to detail

particularly when handling information related to the medical industry. Meet agreed

quality standards, productivity targets, service levels, and deadlines

contribute to a positive and collaborative international working environment.

Who are we looking for? You could be a great match if you: Are

native or proficient in French

and have a good level of

English

Have previous experience in

Back Office, Administration, Operations, Data Processing, Customer Support, or a similar role

Have strong

written communication and comprehension skills

Are highly organized and have excellent attention to detail. Enjoy working with information, processes, and digital systems. Are comfortable using

CRM systems, Microsoft Office, and other digital tools

Are able to manage multiple tasks while maintaining accuracy and quality. Are proactive, reliable, and solution-oriented. Can work independently while also collaborating effectively with an international team. Are comfortable working with

targets, deadlines, quality standards, and established procedures

Can handle sensitive information with professionalism and discretion.

Are interested in gaining professional experience within the

medical and healthcare industry

Previous experience in healthcare, medical administration, technical processes, or regulated environments is a plus, but it is not essential.

Don’t meet every requirement? No worries. We value potential, motivation, and a willingness to learn.

Stable, full-time 39-hour weekly contract Working hours from

09:00 to 18:00 Salary between

€20,000 and €23,000 gross/year

dependent on experience and profile On-site position in our Malaga office Full paid training

on the company, processes, and medical industry project Career development programs and specialized courses Opportunity to gain valuable

international experience in the healthcare/medical sector Friends hunting (referral) bonus International, diverse, and supportive working environment Opportunities to grow your career within a global organization Build your career behind the scenes Not every great customer experience happens directly in front of the customer. Our

Back Office teams are essential to keeping processes running smoothly, information accurate, and operations efficient

This is your opportunity to join an international team, develop valuable operational and administrative skills, and build experience in the

medical and healthcare industry

If you are detail-oriented, organized, and ready for your next professional challenge in Malaga,

Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.

All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.