Back office

ANDRITZ; Algete; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

International company

Training and development opportunities

Opportunities to grow within the org

Competitive conditions

Job summary

ANDRITZ is seeking a Back Office / Sales Support professional in Madrid to provide administrative and operational support to the Sales function. You will help manage quotations, orders, and customer documentation, and coordinate with internal departments to ensure smooth execution of operations.

The role requires VET in business or related field and experience in back office or administrative roles, with strong Excel skills and ERP/CRM familiarity.

Qualifications

• Higher Vocational Education and Training (VET) in Business Administration and Finance, International Trade, or related field.
• University degree in Business Administration or similar will be valued.
• Experience in Back Office, Sales Support, Customer Service or administrative positions.
• Good command of Microsoft Office, particularly Excel.
• Experience with ERP and/or CRM systems.
• B2 level of English or higher in an international environment.
• Strong written and verbal communication skills.

Responsibilities

• Provide administrative and operational support to the Sales team.
• Prepare and follow up on quotations, commercial proposals and customer orders.
• Enter and maintain information in management systems.
• Manage commercial documentation for customers, orders and projects.
• Monitor orders and delivery schedules.
• Communicate with customers and respond to enquiries.
• Coordinate with Sales, Purchasing, Logistics, Finance and other departments.
• Maintain up-to-date databases and commercial documentation.
• Assist in invoicing activities and related follow-up.
• Prepare reports and other Sales-related administrative tasks.

Skills

Microsoft Office

Excel

ERP experience

English proficiency (B2+)

Education

VET in Business Administration/Finance or International Trade

University degree in Business Administration

Tools

ERP systems

CRM systems

Job description

Job Opportunity | Back Office / Sales Support

We are looking for a Back Office / Sales Support professional to join our team and provide administrative and operational support to the Sales function.

The successful candidate will play a key role in ensuring the smooth and efficient management of commercial processes, from preparing quotations and processing orders to coordinating with customers and internal departments.

Your main responsibilities

• Provide administrative and operational support to the Sales team.
• Prepare and follow up on quotations, commercial proposals and customer orders.
• Enter, maintain and update relevant information in the company's management systems.
• Manage commercial documentation related to customers, orders and projects.
• Monitor orders, delivery schedules and related issues.
• Communicate with customers and respond to enquiries regarding orders, documentation and deliveries.
• Coordinate with Sales, Purchasing, Logistics, Finance and other internal departments to ensure the smooth execution of operations.
• Maintain accurate and up-to-date databases, documentation and commercial information.
• Support invoicing activities and related administrative follow-up.
• Assist in the preparation of reports and other Sales-related administrative tasks.

Profile description

What are we looking for?

• Higher Vocational Education and Training (VET) in Business Administration and Finance, International Trade, or a related field. A university degree in Business Administration or a similar field will also be valued.
• Previous experience in Back Office, Sales Support, Customer Service or administrative positions.
• Good command of Microsoft Office, particularly Excel.
• Experience working with ERP and/or CRM systems will be considered an advantage.
• B2 level of English or above, with the ability to work effectively in an international environment.
• Good written and verbal communication skills.

Your skills and competencies

We are looking for someone who is:

• Well-organised, accurate and detail-oriented.
• Proactive and solution-oriented.
• Customer and service focused.
• Able to manage multiple tasks and priorities effectively.
• Comfortable working cross-functionally with different departments.
• Responsible and committed to meeting deadlines.
• Motivated to learn and develop professionally.
• A collaborative team player with good interpersonal skills.

We offer

What we offer

• The opportunity to join an international company and work in a dynamic professional environment.
• A collaborative and multidisciplinary team.
• Training and professional development opportunities.
• A stable position with opportunities to grow within the organisation.
• Competitive employment conditions in line with the candidate’s experience and profile.