Associate Director, Undergraduate Programs & Student Experience

Ie University; Comunidad de Madrid; On-site; EUR 70,000 - 95,000; Full time

Job summary

IE University Business School seeks an Associate Director for Bachelor Programs in Madrid to lead the day-to-day management of undergraduate programs and coordinate a team of program coordinators and assistants. The role involves implementing guidelines, working with faculty and departments, and ensuring a world-class student experience across IE's Undergraduate Programs.

The ideal candidate will have a Master’s and at least eight years of experience, bilingual in English and Spanish, with

Qualifications

• Master’s degree preferred and a Bachelor’s degree required.
• Minimum 8 years of professional experience.
• Bilingual in English and Spanish with strong communication skills.
• Proven project management and customer management abilities.
• Experience in global management education or with business schools is a plus.

Responsibilities

• Interact with students to resolve issues, provide guidance, and maintain academic standards.
• Coordinate with professors and IE departments to ensure timely grades, syllabi, and handovers.
• Support the Executive Director in curricular and extracurricular innovations and team development.

Skills

Project management

Customer relationship management

Stakeholder management

Team leadership

Education

Master’s degree

Bachelor’s degree

Job description

IE University Business School seeks an Associate Director for Bachelor Programs in Madrid to lead the day-to-day management of undergraduate programs and coordinate a team of program coordinators and assistants. The role involves implementing guidelines, working with faculty and departments, and ensuring a world-class student experience across IE's Undergraduate Programs.

The ideal candidate will have a Master’s and at least eight years of experience, bilingual in English and Spanish, with