Associate Director, Undergraduate Programs – Business School

IE University; Madrid; Presencial; EUR 90.000 - 120.000; Jornada completa

Descripción de la vacante

IE University’s Business School is seeking an Associate Director, Undergraduate Programs to lead day-to-day operations of the BBA and related programs in Madrid. You will supervise Program Coordinators and Assistants, coordinate with faculty and departments, and ensure a world-class student experience across IE Business School’s undergraduate offerings.

The role emphasizes process improvement, program governance, stakeholder management, and cross-cultural collaboration in a dynamic,

Formación

• Master's degree and Bachelor's degree required.
• Bilingual in English and Spanish (written and oral).
• Minimum of 5 years of professional experience with supervisory roles.
• Strong project management capabilities.
• EU work permit.

Responsabilidades

• Identify opportunities for process improvement to boost operations and student satisfaction.
• Manage and execute projects to improve operations and student experience.
• Design mechanisms to reduce bottlenecks and improve internal communication.
• Propose and implement performance metrics.
• Develop and implement program guidelines.
• Coordinate with internal stakeholders and technology partners.
• Supervise and coach Program staff.

Conocimientos

Project management

Bilingual English/Spanish

Leadership

Educación

Master's degree

Bachelor's degree

Herramientas

Excel

Descripción del empleo

Are you interested in joining a dynamic and international team of professionals to transform education? IE University'sBusiness school is looking for an Associate Director, Undergraduate Programs – Business School to join its team!

The Associate Directors are responsible for the delivery and day-to-day management of the program. This comprises coordinating tasks among various team members; overseeing the implementation of guidelines and policies; monitoring logistics and operations; supporting faculty members; and overall responsibility for student services – including the direct services by the Program Management and Program Experience team and coordination with various departments to ensure a world-class experience for students in all Undergraduate Programs of IE Business School BBA, BBA-LLB, BBA-BIR, BBA-BDBA, BBA-BID, BCDM, BBSS, Global BBA.

The Associate Director will report to the Executive Director, will manage a team of Program Coordinators and Program Assistants, and will interact with Faculty, Students, different departments of IE and external agencies required for running the program.

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Madrid

Responsibilities

Your role as an Associate Director will involve:

• Identifies areas of opportunity and present recommendations with specific focus on process improvement and student satisfaction.
• Manages and executes entire projects or components of large projects aimed at improving operations/students' satisfaction
• Designs program mechanisms to reduce bottlenecks, improve communication and gather feedback from a wide range of internal stakeholders
• Proposes and implements metrics to manage performance.
• Develops and implements program guidelines.
• Manages the relation with key internal stakeholders
• Standardization and best practice global sharing.
• Manages and cultivates relationships with technology partners

Internal Development

• Assist the Executive Director in the coordination and implementation of new curricular and extracurricular innovations
• Supervise, coordinate and coach Program Assistants and Program Managers with professionalism and professional maturity.
• Take responsibility for special program projects. This may include components of the program design, communications revamp projects, etc.
• Maintain and enhance academic guides and other materials for students and faculty.

Qualifications

To thrive in this role, you should possess the following qualifications:

• A Master's degree.
• A Bachelor's degree.
• Bilingual, or advanced proficiency, in English and Spanish (written and oral), with substantial professional experience in both languages.
• Minimum of 5 years of professional experience. Experience in supervisory roles.
• Strong project management capabilities.
• Ability to work under pressure and high level of accountability.
• Proficiency in Excel
• Experience in global management education, or working with business schools, is a plus.
• Candidates must possess a valid EU work permit.

Unleash your full potential and make an impact. The next move is yours!

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.