Assistant Front Desk Manager - Hybrid Madrid

Softtek; Madrid; Hybrid; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Paid vacation

Training and professional development

Job summary

AC Hotels Madrid is seeking an Assistant Front Desk Manager to join our team at Cartagena 83-85, Madrid. You will oversee daily front desk operations, support the Front Desk Manager, and ensure an exceptional guest experience.

We value English proficiency, strong organization, and a proactive, detail-oriented approach. This full-time role offers competitive pay, paid vacation, and ongoing training within the hospitality sector.

Qualifications

• Knowledge of Opera and MGS is required.
• Excellent English language skills are essential.
• Strong organization and planning abilities.
• Customer-focused with a proactive mindset.
• Decision-making and problem-solving skills.
• Effective communication and teamwork skills.
• Attention to detail in a fast-paced front desk role.

Responsibilities

• Ensure smooth day-to-day operation of the front desk and guest reception.
• Support the Front Desk Manager and uphold service standards.
• Deliver an outstanding guest experience and resolve issues quickly.

Skills

English language (excellent)

Organization & planning

Customer focus

Decision-making

Communication & teamwork

Attention to detail

Proactivity & commitment

Tools

Opera

MGS

Job description

AC Hotels Madrid is seeking an Assistant Front Desk Manager to join our team at Cartagena 83-85, Madrid. You will oversee daily front desk operations, support the Front Desk Manager, and ensure an exceptional guest experience.

We value English proficiency, strong organization, and a proactive, detail-oriented approach. This full-time role offers competitive pay, paid vacation, and ongoing training within the hospitality sector.