Area Operations Manager - Fulfillment & Safety Leader

Amazon; Barcelona; Presencial; EUR 80.000 - 100.000; Jornada completa

Descripción de la vacante

Amazon is seeking an Area Manager to lead a Fulfilment Centre team, ensure safety, quality and productivity, and drive cross-functional process improvements. You will manage shift performance, implement standardised practices, and mentor new managers on a fast-paced operations network.

The role focuses on safety culture, continuous improvement, and delivering high-quality customer service across the CF network in a dynamic environment.

Formación

• Bachelor's degree or above.
• Experience in people management.
• Experience using data to influence business decisions.
• Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner.
• Speak, write, and read fluently in English, and have the ability to take direction in English.
• Experience in development in the last 3 years, or experience managing teams.
• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma.
• Experience in warehouse operations and logistics or equivalent.
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
• Master's degree

Responsabilidades

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity at a consistently high level.
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
• Work collaboratively with management-level colleagues to standardise shift practices.
• Own and drive a culture of safety and uphold quality and shift performance standards.
• Oversee process improvements within your area and drive implementation.
• Mentor to new managers.

Conocimientos

People management

Data-driven decisions

Stakeholder communication

English fluency

Educación

Bachelor's degree or above

Master's degree

Herramientas

MS Office

Descripción del empleo

Amazon is seeking an Area Manager to lead a Fulfilment Centre team, ensure safety, quality and productivity, and drive cross-functional process improvements. You will manage shift performance, implement standardised practices, and mentor new managers on a fast-paced operations network.

The role focuses on safety culture, continuous improvement, and delivering high-quality customer service across the CF network in a dynamic environment.