Area Manager (Fulfillment & Operations)

Amazon; Figueres; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Amazon is seeking an Area Manager to lead a Fulfilment Centre team in Spain, ensuring safe, efficient operations and high-quality service. You will manage shifts, drive improvements, and mentor new managers while coordinating with senior leaders to align with strategic goals.

The role emphasizes safety, productivity, and constant process improvement across the network to deliver fast, accurate customer orders.

Formación

• Bachelor's degree or higher required.
• Experience managing people and developing teams.
• Strong written and spoken business English skills.
• Experience using data to influence decisions.
• Proven ability to communicate clearly with leadership and stakeholders.

Responsabilidades

• Create, oversee, and drive safety and wellbeing culture.
• Analyse and implement changes to sustain quality and productivity.
• Oversee projects to streamline processes and increase service quality.
• Analyse shift performance and drive actions to improve operational excellence.
• Collaborate with management to standardise shift practices.

Conocimientos

People management

Team development

Data-driven decisions

Business English

Clear communication

Educación

Bachelor's degree or Advanced degree

Herramientas

Lean Six Sigma

MS Office

Descripción del empleo

PLEASE SUBMIT YOUR RESUME IN ENGLISH

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About the team

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range - delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

Basic Qualifications

• Bachelor's degree, or Advanced degree
• Experience in people management and team development
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Experience using data to influence business decisions
• Experience in Business English skills, both verbal and written

Preferred Qualifications

• Experience with process improvements (Lean Six Sigma and/or Kaizen)
• Experience within a distribution center, logistics, or manufacturing environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.