Arabic-English Digital Ads Customer Success Specialist

Cross Border Talents; Sevilla; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Relocation support

Paid training

Structured onboarding

Career growth

International team

Dynamic environment

Job summary

Cross Border Talents is seeking Arabic & English-speaking Customer Service Specialists to join an international project in Lisbon, Portugal. You will deliver multi-channel support for advertising campaigns, troubleshoot issues, and help clients optimize their digital advertising experiences.

Ideal candidates have Arabic and English proficiency, experience in paid campaigns, and a background in digital marketing or advertising technology.

Qualifications

• Native/fluency in Arabic required (Egyptian, Jordanian, or UAE dialects preferred).
• English proficiency at B2/C1 or higher.

Responsibilities

• Deliver outstanding customer support in Arabic and English via multiple channels.
• Assist clients with advertising campaign inquiries and account support.
• Troubleshoot issues and provide timely, effective solutions.
• Help clients optimize their digital advertising experience.
• Collaborate with internal teams to ensure high-quality customer experience.
• Maintain accurate records while meeting service quality standards.

Skills

Arabic language

English language

Paid campaigns

Digital marketing

Advertising tech

Customer service

Education

Marketing degree

Job description

Cross Border Talents is seeking Arabic & English-speaking Customer Service Specialists to join an international project in Lisbon, Portugal. You will deliver multi-channel support for advertising campaigns, troubleshoot issues, and help clients optimize their digital advertising experiences.

Ideal candidates have Arabic and English proficiency, experience in paid campaigns, and a background in digital marketing or advertising technology.