Application Support Engineer, 24/7 On-Call & DB Admin

act digital EMEA - Alter Solutions; Valencia; Presencial; EUR 28.000 - 42.000; Jornada completa

Descripción de la vacante

act digital is seeking an experienced IT support specialist to maintain and support applications across the organization. You will handle day-to-day maintenance, assist in deployments, and provide 24x7 standby support as needed, working in shifts.

The role demands 3–5 years in application maintenance, strong knowledge of Windows/Linux and databases, and excellent English communication. A high school diploma is required, with the option to grow within a global tech group.

Formación

• Three to five years of experience in application maintenance and IT support.
• Knowledge of client/server applications in Windows/Linux.
• Strong database management knowledge.
• Excellent written and verbal English.

Responsabilidades

• Provide day-to-day maintenance of applications and tools for the organization.
• Perform database administration tasks of MSSQL and open source databases.
• Resolve Tier-2 application issues and escalate Tier-3 as needed.
• Assist in evaluating, configuring and installing new releases.
• Support system upgrades and modifications during deployments.
• Respond to end-user queries from remote locations.
• Deliver end-user training and knowledge transfer for applications.

Conocimientos

Database Management

Client/Server Apps

Windows/Linux

English (Excellent)

Educación

High school diploma

Descripción del empleo

act digital is seeking an experienced IT support specialist to maintain and support applications across the organization. You will handle day-to-day maintenance, assist in deployments, and provide 24x7 standby support as needed, working in shifts.

The role demands 3–5 years in application maintenance, strong knowledge of Windows/Linux and databases, and excellent English communication. A high school diploma is required, with the option to grow within a global tech group.