AI Voice Deployment Engineer (Forward Deployed)

Salesforce, Inc.; Madrid; On-site; EUR 90,000 - 120,000; Full time

Job summary

Salesforce, Inc. is seeking a hands-on Forward Deployed Engineer to design, build, and deploy AI-powered voice experiences in production for enterprise customers. You’ll own end-to-end delivery, from discovery to go-live, and work closely with customers, Product, and the EMEA South team.

You have 3+ years of software delivery experience, fluent in Python/JS/Java, and you thrive in a fast-paced, customer-facing role with occasional travel up to 25%.

Qualifications

• Production experience required.
• Builder mindset non-negotiable.
• Hands-on with LLMs and prompt engineering.
• Ability to own end-to-end delivery from discovery to go-live.

Responsibilities

• Develop AI agents and experiences for real organisations in production.
• Design agent intelligence and integrations with customer systems.
• Own architecture choices and deployed, observable components in production.
• Build data pipelines and dashboards for deployment health and outcomes.
• Collaborate with customers and partners, sharing best practices and enabling teams.

Skills

Software engineering

Python/JS/Java

LLMs prompts

APIs & integration

Customer facing

Travel 25%

Education

CS degree or related field

Tools

Snowflake

Databricks

Agentforce Voice

Service Cloud Voice

LangChain

LlamaIndex

Job description

Salesforce, Inc. is seeking a hands-on Forward Deployed Engineer to design, build, and deploy AI-powered voice experiences in production for enterprise customers. You’ll own end-to-end delivery, from discovery to go-live, and work closely with customers, Product, and the EMEA South team.

You have 3+ years of software delivery experience, fluent in Python/JS/Java, and you thrive in a fast-paced, customer-facing role with occasional travel up to 25%.