AI-Powered Underwriting Ops Technician (Online)

Chubb; Madrid; Ibrido; EUR 38.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

32 days vacation per year

2 days working from home

Home office allowance

Life and accident insurance

Pension plan

Wellhub

Comprehensive Learning & Development

Descrizione del lavoro

Chubb is seeking an Underwriting Operations Technician (Online) to oversee AI-assisted processing for our Iberian SME portfolio across Financial Lines, Casualty, Cyber and Marine. You will govern digital workflows, ensure accuracy and compliance, and bring professional judgement to cases that require it.

This is a 12-month temporary position with hybrid work options. You will work in a role where automation and human expertise intersect, maintaining audit trails and contributing to continuous

Competenze

• Business-level English and French; additional European language an advantage.
• Experience in an insurance or financial services operations role, with understanding of policy lifecycle, data entry, and document management.

Mansioni

• Monitor AI-assisted processing queues and triage exceptions within SLAs.
• Review AI-extracted data against source documents to ensure accuracy and compliance.
• Apply underwriting operations expertise to edge cases and document rationale for audit trail.
• Identify patterns in AI-generated exceptions and raise signals of model drift or rules-engine gaps.
• Submit structured corrections to AI workflows to improve future performance.

Conoscenze

Business-level English

French

Additional European language

Strumenti

Excel

Ignite/ICT

Descrizione del lavoro

Chubb is seeking an Underwriting Operations Technician (Online) to oversee AI-assisted processing for our Iberian SME portfolio across Financial Lines, Casualty, Cyber and Marine. You will govern digital workflows, ensure accuracy and compliance, and bring professional judgement to cases that require it.

This is a 12-month temporary position with hybrid work options. You will work in a role where automation and human expertise intersect, maintaining audit trails and contributing to continuous