AI-Driven Account Manager - Restaurants | Hybrid + Growth

Pleez; Madrid; Híbrido; EUR 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Career growth opportunities

Descripción de la vacante

Pleez, a Madrid-based AI platform for optimizing restaurant delivery, is looking for an Account Manager to own a portfolio of restaurant clients and maximize value from our platform. You will be the main contact, guiding clients, spotting opportunities, and ensuring delivery channels run on autopilot.

You will collaborate with Success, Sales and Product teams to solve challenges and drive scale across Europe in a hybrid work setting in Madrid and Lisbon.

Formación

• You have 1–3 years of experience in Account Management, Customer Success, or managing client portfolios in SaaS/hospitality/delivery platforms.
• You are customer-obsessed and focused on long-term client outcomes.
• You are detail-oriented, structured, and able to manage multiple moving pieces with strong relationship skills.
• You are comfortable working with data, metrics, and performance dashboards.
• You have a commercial mindset with upsell awareness and adoption focus.
• You are a proactive problem solver who unblocks issues quickly.
• You thrive in a fast-paced, high-ownership environment.
• You are fluent in Spanish with strong English (B2+).

Responsabilidades

• Own a portfolio of restaurant clients and ensure they extract maximum value from our AI-powered platform.
• Be the main point of contact, guide clients, spot opportunities, and ensure delivery channels run smoothly.
• Collaborate with Customer Success, Sales, and Product teams to solve client challenges and scale operations across Europe.

Conocimientos

Account Management

Customer Success

Data analysis

Communication

Problem solving

Herramientas

Dashboards

Descripción del empleo

Pleez, a Madrid-based AI platform for optimizing restaurant delivery, is looking for an Account Manager to own a portfolio of restaurant clients and maximize value from our platform. You will be the main contact, guiding clients, spotting opportunities, and ensuring delivery channels run on autopilot.

You will collaborate with Success, Sales and Product teams to solve challenges and drive scale across Europe in a hybrid work setting in Madrid and Lisbon.