Growth-Focused SMB Partnerships Manager

Uber; Madrid; Presencial; EUR 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Equity

Benefits

Descripción de la vacante

Uber Madrid is seeking an Account Manager to drive growth and success for a portfolio of SMB restaurant partners on Uber Eats. You will serve as the primary advisor, building trust, negotiating when needed, and unlocking the platform’s full potential for local restaurants.

In this fast-paced role, you will balance autonomy with collaboration across operations, marketing, and product teams, using data-driven insights to optimize performance and expand feature adoption in a dynamic market.

Formación

• 3+ years of experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcoming objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in Spanish and professional proficiency in English.
• High school diploma or equivalent.

Responsabilidades

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Conocimientos

Account management

Negotiation

Data-driven decisions

Stakeholder management

Spanish fluency

English proficiency

Educación

High school diploma

Herramientas

Salesforce

Google Sheets/Excel

Descripción del empleo

Uber Madrid is seeking an Account Manager to drive growth and success for a portfolio of SMB restaurant partners on Uber Eats. You will serve as the primary advisor, building trust, negotiating when needed, and unlocking the platform’s full potential for local restaurants.

In this fast-paced role, you will balance autonomy with collaboration across operations, marketing, and product teams, using data-driven insights to optimize performance and expand feature adoption in a dynamic market.