Account Manager

Making Science Group S.A.; Madrid; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Indefinite contract

Fixed salary + bonus

Flexible payment plan?

Referral bonus

Ambassadors program

Flexible hours + WFH day

Training & language classes

Vacation days

Job summary

Making Science is seeking an experienced Account Manager to lead a portfolio of major clients from Madrid. You’ll identify opportunities, develop growth plans, and coordinate internal teams to deliver against client goals.

Excellent communication and relationship management are essential; fluent English (B2/C1) is required for our international environment. Flexible hours with one WFH day per week are offered.

Qualifications

• 4+ years in account management or a similar role.
• Strong relationship management with key clients.
• Results-oriented with a track record of achieving objectives.
• Exceptional communication skills.
• English fluency at B2 or C1 level for international work environment.

Responsibilities

• Manage a portfolio of big accounts, ensuring satisfaction and loyalty.
• Identify and develop new business opportunities within existing accounts and through new client acquisition.
• Develop and execute customized growth plans for each client with clear goals, tactics and timelines.
• Ensure effective and transparent communication with customers as the primary point of contact.
• Coordinate internal resources for project delivery, briefing teams, managing timelines, and quality control.
• Conduct regular client reviews to assess performance and strengthen partnerships.
• Develop and present proposals and presentations to clients.
• Perform financial and administrative follow-up of assigned accounts.

Skills

Account management

Relationship management

Communication skills

English proficiency

Job description

Requisition ID1681-Posted04/23/2026-Spain

Making Science is an international digital acceleration company with over 1,200 experts across 15 markets, including Spain, Portugal, Mexico, Colombia, France, Italy, the UK, Ireland, Sweden, Denmark, Norway, Finland, Germany, Georgia, and the USA. As a proud consulting partner of Local Planet — the world’s premier network of independent media agencies — we deliver a suite of digital, technology, and performance marketing services to a global clientele. Our expertise spans digital marketing and MarTech, software and cloud solutions, artificial intelligence, and SaaS, all underscored by a relentless pursuit of innovation.
Making Science was ranked 15th in the FT1000: Europe’s Fastest-Growing Companies 2023. Committed to making a positive impact, Making Science actively engages in various ESG initiatives. We’ve joined forces with the Climate Pledge, the United Nations Global Compact, and Pledge1%, dedicating resources and efforts to support non-profit organizations. Through these endeavors, we are committed to driving meaningful change for a brighter, more sustainable future.
As part of its commitment to innovation, Making Science offers its clients end-to-end capabilities required for consulting, development, integration, and maintenance of advanced IT solutions. Our global network of delivery hubs not only fosters job growth but also serves as an incubator for cultivating top-tier tech talent, fueling projects that accelerate transformation and modernisation.
Our team is composed of digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Infrastructures, Software Development, Creativity and UX/UI Design, Digital Marketing, and Big Data.
Making Science is People Centric, and we actively bet on our employees! We believe that they are the key to any successful business, and therefore, our greatest asset. We strive to provide daily learning opportunities for those who work with us and their colleagues. It is also really important that they enjoy what they do, and have positive experiences. We want our employees to feel proud of their accomplishments, and that they belong to a company that is in constant growth, because each person’s contribution is essential to achieve our success.

We believe in the power of diversity and the value of inclusion. At Making Science, our unique experiences, backgrounds, and perspectives are what drive our innovation and success. We are dedicated to providing an equitable hiring process and an inclusive work environment where all individuals are respected and feel they belong. Join us and bring your whole self to work!

The Account Management department guarantees the growth and consolidation of our clients’ businesses through comprehensive strategic management across diverse ecosystems. We serve as the vital link between our clients’ business goals and tactical execution, coordinating strategies across search engines, social media, affiliation, programmatic, and media. We act as the strategic pulse throughout every phase of the Customer Journey, ensuring a seamless alignment between vision and results.

Our DNA is built on strategic leadership and consultative excellence. We leverage innovation and technology to maximize the efficiency of our clients’ investments, ensuring that every strategic move hits the mark at the right place and at the right time. For us, measurement is the cornerstone of our work; it is what allows us to transform raw data into actionable business intelligence.

What we’d like you to do

• Manage a portfolio of big accounts, ensuring their satisfaction and loyalty.
• Identify and develop new business opportunities within existing accounts and through new client acquisition
• Develop and execute customized growth plans for each client, outlining strategic goals, tactics, and timelines.
• Ensure effective and transparent communication with customers, acting as their primary point of contact and building strong relationships.
• Coordinate internal resources required for project delivery, including creative, strategy, media, and production teams. This involves briefing teams, managing timelines, and ensuring quality control.
• Conduct regular client business reviews to assess performance, identify opportunities, and strengthen partnerships.
• Develop and present proposals and presentations to clients
• Perform financial and administrative follow-up of assigned accounts.

What we’d like you to bring

• At least 4 years of experience in Account management roles or a similar position.
• Relationship management with key clients.
• Results-oriented: you have a strong focus on achieving established objectives.
• Exceptional communication skills.
• B2 or C1 level essential to communicate fluently in an international environment.
• Dynamic and proactive profile: You adapt quickly to changes and are constantly looking for new opportunities for improvement.

Perks of joining us

• We give you complete stability with an indefinite job contract.
• We offer a fixed salary according to your worth and experience, plus a performance based bonus.
• Get the most out of your salary with our Flexible Payment Plan (Restaurant Ticket, Transportation Ticket, Day Care Ticket, and Medical Insurance).
• Do you know someone that fits in Making Science? Refer him or her, and you can get a bonus if they’re hired!
• Feedback is part of our day to day lives. We recognize a job well done through a continuous feedback model.
• The opportunity to meet our international team with our Ambassadors Program.
• We care about a healthy work-life balance. You can count on having flexible working hours and one day a week where you can work from home.
• You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more.
• Pack your bags! You’ll have 23 vacation days, plus 24th, 31st of December and San Publicito are off, and we have afternoons off on the eve of national holidays.
• Work comfortably and follow your own style, because we don’t have a dress code.
• We know how to have a good time!
• Never go hungry with our free daily fruit and our vending machine card!
• Take a break on our terrace, play foosball, darts, or PlayStation
• Be a part of a young, adventurous, and professional team, with people you’ll grow fond of!

Challenge the future with us - Join our Making Science team!