Technical Sales Support Engineer to EYKON, Denmark or Mälardalen, Sweden

WorkID; Denmark; Remote; DKK 448,000 - 673,000; Full time

Job summary

EYKON is seeking a Technical Sales Support Engineer to support customers and the Nordic Sales organisation across hardware, software and service solutions. This role combines customer support, pre-sales, order management and stakeholder coordination in an international environment.

The preferred location is Sorø, Denmark, with strong candidates in Sweden (Örebro/Mälardalen) considered; travel within Scandinavia is included.

Responsibilities

• Supporting customers across Denmark, Sweden and Norway.
• Coordinating customer-related activities and acting as internal ambassador.
• Working in close cooperations with order management team
• Following up on logistics, deliveries and customer commitments.
• Providing technical and commercial support to the sales organisation
• Supporting tenders, RFQs and commercial projects.
• Participating in pre-sales initiatives and customer-facing activities.
• Conducting customer, market and competitor analysis.
• Coordinating activities between customers and internal specialists.
• Supporting customer training, product documentation and knowledge transfer together with Training team och Product Management.

Job description

Technical Sales Support Engineer to EYKON, Denmark or Mälardalen, Sweden

New

Level Recruitment AB

Sales & Business Development Field Sales

On-site C-Level / Executive Employment

EYKON operates as an independent utility infrastructure technology company built on more than 130 years of utility expertise. Headquartered in Switzerland, with a network of expert local teams, the company serves customers in more than 75 markets and supports over 100 million connected endpoints across the region.

Combining proven metering technology, deep utility expertise and real-world operational insight from one of the largest installed bases in EMEA, EYKON connects what utilities measure with how they operate. This helps customers gain greater visibility, make better decisions, maintain greater control and unlock more value from the infrastructure they already operate.

Do you want to play a key role in the green energy transition while working in the intersection of technology, customer support and commercial development?

EYKON is looking for a Technical Sales Support Engineer to support customers and sales activities across Scandinavia. This is an exciting opportunity for someone who enjoys building relationships, coordinating stakeholders and solving a wide variety of customer and business challenges in an international environment.

In this role, you will become a central part of the Scandinavian organisation. Acting as the link between customers, sales teams, product management and technical specialists, you will help ensure that customers receive the right support while contributing to the continued growth of the business across Denmark, Sweden and Norway.

The Role

As Technical Sales Support Engineer, you will support Scandinavian customers and the Nordic Sales organisation across EYKON's portfolio of hardware, software and service solutions. The role combines customer support, pre-sales, order management and stakeholder coordination in a truly international environment.

Your responsibilities will include:

• Supporting customers across Denmark, Sweden and Norway.
• Coordinating customer-related activities and acting as the customer's internal ambassador.
• Working in close cooperations with order management team
• Following up on logistics, deliveries and customer commitments.
• Providing technical and commercial support to the sales organisation
• Supporting tenders, RFQs and commercial projects.
• Participating in pre-sales initiatives and customer-facing activities.
• Conducting customer, market and competitor analysis.
• Coordinating activities between customers and internal specialists.
• Supporting customer training, product documentation and knowledge transfer together with Training team och Product Management.

This is a highly collaborative role where your ability to build relationships and navigate different stakeholder groups will be just as important as your technical understanding. You will work closely with experienced specialists while gradually developing extensive knowledge of EYKON's products, solutions and customers.

The preferred location is Sorø, Denmark, but strong candidates located in Sweden, particularly in the Örebro/Mälardalen region, will also be considered. Travel within Scandinavia is included in the role.

Is this you?

To be successful in this role, you have experience from a customer-facing B2B environment involving technical sales, customer support, sales support, application support, pre-sales or similar technical-commercial responsibilities. You are comfortable working with technical products, systems or solutions and enjoy building strong relationships with both customers and internal stakeholders. Experience coordinating activities across multiple functions and stakeholders is important, as is the ability to support quotations, tenders and customer-related projects. You understand how hardware, software and services interact within a broader solution environment and are able to translate technical topics into practical customer value. Professional proficiency in English together with Swedish and/or Danish language skills is required in the role, as the position involves daily collaboration with colleagues and customers across Sweden, Denmark and Norway.

Experience from the energy sector, utilities, smart metering, infrastructure, automation or related technical industries is considered an advantage, but we welcome candidates from a broad range of technical and technical-commercial environments. The most important factor is your ability to learn, build relationships and create value for customers.

In this recruitment, your personal qualities will be of great importance. We are looking for a proactive, structured and customer-focused person who enjoys taking ownership and driving activities forward. You are curious, eager to learn and comfortable operating in the intersection between commercial and technical discussions. As a person, you enjoy creating structure, coordinating stakeholders and ensuring that things get done. You thrive in collaborative environments and are motivated by building relationships, solving problems and supporting both customers and colleagues.

Do you want to know more?