Service Support & Billing Specialist

Jobtailor; København; On-site; DKK 260,000 - 360,000; Full time

Job summary

Jobtailor seeks an organized administrator in Denmark to handle customer interactions, order creation, and invoicing across B2B operations. You will manage service contracts, generate work orders, and produce offers for repairs and maintenance in ServiceMax.

Fluent Danish and advanced English are required, with strong IT skills and experience across office software. This role supports field teams and ensures smooth administrative workflows.

Qualifications

• Fluent or native Danish, advanced English capabilities.
• Administrative experience in a B2B environment.
• Experience with various administrative systems and IT tools.

Responsibilities

• Interact proactively with customers by phone and email to identify needs and escalate when needed.
• Create work orders for repairs and maintenance.
• Prepare repair and maintenance offers in the CRM (ServiceMax).
• Upload contracts for service tasks and licenses.
• Handle invoicing, credits and re-invoicing; support field teams.

Skills

Work Order Creation

Repair & Maintenance Offers

Invoicing

Credit Note Creation

Contract Uploading

Tools

ServiceMax

Office Package

Job description

Jobtailor seeks an organized administrator in Denmark to handle customer interactions, order creation, and invoicing across B2B operations. You will manage service contracts, generate work orders, and produce offers for repairs and maintenance in ServiceMax.

Fluent Danish and advanced English are required, with strong IT skills and experience across office software. This role supports field teams and ensures smooth administrative workflows.