Senior Enterprise Account Manager - SaaS Growth

Queue-it; København; Presencial; DKK 900 000 - 1 300 000; Tempo integral

Resumo da oferta

Queue-it is seeking a Senior Manager to own and grow a portfolio of enterprise customers across Europe, Australia, and New Zealand. You will combine strategic account management with consultative sales to expand value and drive retention, renewals, and cross-sell.

You will lead negotiations of MSAs, SOWs and SLAs, build executive relationships and run business reviews to maximize Net Revenue Retention, working with cross-functional teams in a fast-paced, international environment.

Qualificações

• 5+ years of experience in Account Management or quota-carrying B2B SaaS.
• Experience selling SaaS to enterprise orgs in e-commerce, public sector, and financial services.
• Proven GRR of 90%+ in enterprise relationships.
• Proven track record of 100%+ NRR through renewals, upsell and cross-sell.
• Experience managing enterprise accounts with significant ARR.
• End-to-end commercial ownership with MSAs, SOWs, and redlines.

Responsabilidades

• Manage and grow enterprise SaaS accounts across Europe, Australia, and New Zealand.
• Own retention, renewals, upsell and cross-sell to drive GRR and NRR.
• Build account plans to grow value and revenue.
• Identify growth opportunities across customers and affiliates and high-value portfolios.
• Engage confidently with Director, VP, and C-level stakeholders.
• Lead commercial negotiations including redlines, MSAs, SOWs, and SLAs.
• Run executive business reviews with clear commercial insight.
• Partner cross-functionally to deliver outcomes for enterprise customers.
• Keep CRM forecasts and pipeline data accurate.
• Advise customers while balancing value creation with Queue-it’s goals.

Conhecimentos

5+ years exp

SaaS sales

GRR 90%+

NRR 100%+

High ARR

MSA/SOW negotiations

Executive stakeholder mgmt

English fluency

Multilingual advantage

Self-driven

Descrição da oferta de emprego

Queue-it is seeking a Senior Manager to own and grow a portfolio of enterprise customers across Europe, Australia, and New Zealand. You will combine strategic account management with consultative sales to expand value and drive retention, renewals, and cross-sell.

You will lead negotiations of MSAs, SOWs and SLAs, build executive relationships and run business reviews to maximize Net Revenue Retention, working with cross-functional teams in a fast-paced, international environment.