Senior Channel Account Manager (m/f/n)

ESET LLC; København; Hybrid; DKK 650,000 - 900,000; Full time

Job summary

ESET LLC is seeking a Senior Channel Account Manager to lead and expand a network of key channel partners in the Copenhagen region. You will own partner relationships, drive new business opportunities, and maximize revenue across existing accounts.

You will mentor team members, collaborate cross-functionally, and regularly forecast and report on pipeline performance. This hybrid role requires strategic thinking and hands-on execution to deliver value to partners and customers.

Qualifications

• 8+ years in channel account management, business development, or partner sales in IT/software/cybersecurity.
• Proven revenue growth via channel partnerships.
• Strong understanding of MSPs, distributors, and resellers.
• Excellent relationship, negotiation, and presentation skills.

Responsibilities

• Build and manage long-term relationships with key channel partners (MSPs, distributors, resellers).
• Identify new business opportunities and drive growth through strategic account planning.
• Lead business reviews with partners and develop performance improvement plans.
• Collaborate with sales, marketing, operations and management to align partner efforts.
• Ensure partner offers are competitive, customer-focused, and forecasted accurately.
• Maximize revenue from existing customers by promoting value-added solutions.
• Mentor team members and share best practices across the channel team.
• Maintain CRM records, forecasts, and pipeline for visibility.

Skills

Channel management

Business development

Partner sales

CRM systems

Forecasting

Leadership

Cross-functional

English

Danish

Tools

CRM software

Job description

SummaryWe’re looking for a Senior Channel Account Manager (m/f/n) with potential to become Team Lead for the Channel team to help us strengthen and grow our network of key channel partners. In this role, you’ll take ownership of partner relationships, drive new business opportunities, and maximize revenue across existing accounts. You’ll act as a trusted advisor—building strong partnerships, identifying new growth avenues, and delivering real value to both our partners and customers.Job descriptionWhat You’ll DoBuild and manage long-term relationships with key channel partners (including MSPs, distributors, and resellers).Identify new business opportunities and drive market growth through strategic initiatives and account planning.Conduct market analysis to uncover trends, partner potential, and revenue opportunities.Lead business planning with partners, including Quarterly Business Reviews and performance improvement strategies.Collaborate with internal teams—sales, marketing, operations, and management—to align efforts and maximize partner engagement.Support sales initiatives by ensuring partner offers are competitive, customer-focused, and accurately forecasted.Maximize revenue from the existing customer base by promoting value-added solutions and driving customer satisfaction.Mentor and support other team members, sharing best practices and contributing to a collaborative team culture.Monitor competitor activity and adjust strategies to maintain a competitive advantage.Maintain accurate CRM records, sales forecasts, and pipeline data to ensure visibility and accountability.Meet monthly and annual sales and performance targets.What We’re Looking For8+ years of experience in channel account management, business development, or partner sales—ideally in the IT, software, or cybersecurity industry.Proven track record of driving revenue growth through channel partnerships.Strong understanding of partner ecosystems, including MSPs, distributors, and resellers.Excellent relationship management, negotiation, and presentation skills.Comfortable working independently, managing multiple priorities, and meeting deadlines under pressure.Strategic thinker who can also roll up their sleeves to get things done.Experience using CRM systems and data-driven approaches to manage pipeline and partner performance.Ability to collaborate cross-functionally with global and local teams.Fluent in English (B2 or above) and Danish languageLI-MK1 #LI-Hybrid #seniorPrimary locationCopenhagenAdditional locationsTime typeFull time