Senior Channel Account Manager (m/f/n)

ESET Italia; København; Hybrid; DKK 900,000 - 1,300,000; Full time

Job summary

ESET Italia is seeking a Senior Channel Account Manager in Copenhagen with the potential to become Team Lead for the Channel team. You will own partner relationships, drive new business opportunities, and maximize revenue across existing accounts.

The role requires 8+ years in channel-based roles within IT/software, strong negotiation skills, and fluency in English and Danish. Hybrid work arrangement in Copenhagen is offered with regular performance reviews.

Qualifications

• 8+ years in channel account management, business development, or partner sales.
• Experience in IT/software/cybersecurity preferred.
• Strong relationship management and negotiation skills.

Responsibilities

• Build and manage long-term relationships with key channel partners (MSPs, distributors, resellers).
• Identify new business opportunities and drive market growth through strategic initiatives and account planning.
• Conduct market analysis to uncover trends, partner potential, and revenue opportunities.
• Lead business planning with partners, including Quarterly Business Reviews and performance improvement strategies.
• Collaborate with internal teams to align efforts and maximize partner engagement.
• Support sales initiatives by ensuring partner offers are competitive and forecasted.
• Maximize revenue from existing customers by promoting value-added solutions and driving satisfaction.
• Mentor team members and share best practices to foster a collaborative culture.
• Maintain CRM records, forecasts, and pipeline data for visibility and accountability.
• Meet monthly and annual sales and performance targets.

Skills

Channel account management

Business development

Partner sales

Relationship management

Negotiation

Forecasting

Tools

CRM systems

Job description

Senior Channel Account Manager (m/f/n)# Open Positions## Senior Channel Account Manager (m/f/n)Apply: Copenhagen: Full time: Posted 2 Days Ago: JR-06145SummaryWe’re looking for a Senior Channel Account Manager (m/f/n) with potential to become Team Lead for the Channel team to help us strengthen and grow our network of key channel partners. In this role, you’ll take ownership of partner relationships, drive new business opportunities, and maximize revenue across existing accounts. You’ll act as a trusted advisor—building strong partnerships, identifying new growth avenues, and delivering real value to both our partners and customers.Job description**What You’ll Do** * Build and manage long-term relationships with key channel partners (including MSPs, distributors, and resellers).* Identify new business opportunities and drive market growth through strategic initiatives and account planning.* Conduct market analysis to uncover trends, partner potential, and revenue opportunities.* Lead business planning with partners, includingQuarterly Business Reviewsand performance improvement strategies.* Collaborate with internal teams—sales, marketing, operations, and management—to align efforts and maximize partner engagement.* Support sales initiatives by ensuring partner offers are competitive, customer-focused, and accurately forecasted.* Maximize revenue from the existing customer base by promoting value-added solutions and driving customer satisfaction.* Mentor and support other team members, sharing best practices and contributing to a collaborative team culture.* Monitor competitor activity and adjust strategies to maintain a competitive advantage.* Maintain accurate CRM records, sales forecasts, and pipeline data to ensure visibility and accountability.* Meet monthly and annual sales and performance targets. **What We’re Looking For** * 8+ years of experience in channel account management, business development, or partner sales—ideally in the IT, software, or cybersecurity industry.* Proven track record of driving revenue growth through channel partnerships.* Strong understanding of partner ecosystems, including MSPs, distributors, and resellers.* Excellent relationship management, negotiation, and presentation skills.* Comfortable working independently, managing multiple priorities, and meeting deadlines under pressure.* Strategic thinker who can also roll up their sleeves to get things done.* Experience using CRM systems and data-driven approaches to manage pipeline and partner performance.* Ability to collaborate cross-functionally with global and local teams.* Fluent in English (B2 or above) and Danish language LI-MK1 #LI-Hybrid #seniorPrimary locationCopenhagenAdditional locationsTime typeFull time