Sales Support & Business Development Specialist (SS&BDS)

Ellab; Hillerød; On-site; DKK 420,000 - 600,000; Full time

Job summary

Ellab in Denmark is seeking a Sales Support & Business Development Specialist to support day-to-day commercial activities and grow the business with distributors and customers, working with Sales Managers and international distributors.

You will manage documentation, coordinate requests, onboard distributors, and build product knowledge to provide first-line commercial support; you will identify opportunities for upgrades and recurring business.

Qualifications

• Structured approach to work with focus on details.
• Interest in sales and business development.
• Clear written and verbal communication.
• Experience with international distributors is a plus.

Responsibilities

• Support Sales Managers in distributor and customer development.
• Prepare commercial documents, certificates, price lists, and product info.
• Coordinate distributor and customer requests with internal teams.
• Assist meetings, reviews, and follow-ups with distributors/customers.
• Onboard new distributors and ensure documentation and processes are in place.
• Develop product and technical knowledge to provide first-line support.
• Ensure access to up-to-date product and technical information.
• Identify opportunities for additional products and services within existing accounts.
• Support campaigns targeting customers with older equipment and upgrades.
• Collaborate with Sales, Marketing on lead generation and growth.
• Suggest ideas to improve distributor engagement and customer communication.

Skills

Organizational skills

Commercial mindset

Communication skills

Cross-functional coordination

English fluency

MS Office proficiency

Tools

Salesforce

Microsoft Dynamics 365 Business Central

Job description

Are you structured, commercially minded and motivated by helping customers and business partners succeed? Do you enjoy coordinating across teams, keeping things moving and spotting opportunities to develop the business?

We are looking for a Sales Support & Business Development Specialist to join our Indirect Sales team in Denmark.

In this role, you will work closely with our Sales Managers and international distributor network, supporting both the day-to-day commercial activities and the continued development of our business. You will become an important link between distributors, customers and colleagues across Ellab – helping ensure that requests are handled efficiently, information is accurate and our commercial teams have what they need to succeed.

At the same time, you will build your understanding of Ellab’s products, applications and solutions and use that knowledge to help identify new opportunities with existing customers and distributors.

What You Will Do

• Support Sales Managers in the day-to-day management and development of distributors and customers.


• Prepare and coordinate commercial documentation, certificates, price lists, product information and other materials needed throughout the sales process.


• Coordinate distributor and customer requests and connect them with the right internal specialists and stakeholders.


• Support preparation for distributor and customer meetings, business reviews and follow-up activities.


• Help onboard new distributors and ensure that relevant documentation, information and internal processes are in place.


• Develop your product and technical knowledge so you can provide first-line commercial and product support and involve specialists when needed.


• Help ensure our distributors have access to accurate and up-to-date product, technical and commercial information.


• Proactively identify opportunities for additional products, services, upgrades, replacements and recurring business within existing customers and distributors.


• Support campaigns targeting customers with older equipment and help identify opportunities for upgrades and replacement solutions.


• Work closely with Sales Managers and Brand Management/Marketing on lead-generation and sales-development activities.


• Contribute ideas that improve distributor engagement, customer communication and the way we support commercial growth.

What You’ll Bring

You combine a structured way of working with a genuine interest in customers, sales and business development.

We Imagine That You

• Have strong organizational skills and pay attention to detail.


• Have a commercial mindset and an interest in sales and business development.


• Communicate clearly and professionally, both verbally and in writing.


• Are comfortable working with international distributors, customers and colleagues.


• Enjoy coordinating activities across different teams and stakeholders and actively follow up to keep things moving.


• Are curious and willing to develop a strong understanding of Ellab’s products, applications and solutions.


• Can understand technical information and turn it into clear, commercially relevant communication.


• Can manage several activities and priorities at the same time without losing overview.


• Have good working knowledge of Microsoft Office. Experience with CRM or ERP platforms such as Salesforce and Business Central is an advantage.


• Are fluent in English. Additional languages are an advantage.

Why This Role Is Exciting

This is a role where commercial coordination and business development come together.

You will gain broad exposure to Ellab’s customers, distributors, products and internal organization while working closely with colleagues across Sales, Marketing and technical functions. As your product and market knowledge grows, so will your ability to take ownership, support our partners and contribute to new commercial opportunities.

You will be joining an international and collaborative organization where people work across countries and departments and where knowledge-sharing and development are part of how we work.

Limited travel is expected, with occasional participation in distributor meetings, customer visits, internal meetings, training activities, exhibitions or sales events.

The Hiring Process

If you enjoy creating structure, building relationships, developing commercial opportunities and would like to grow your knowledge in an international Life Science organization, we would like to hear from you.

We aim to hire the best fit as soon as possible. Interviews will be conducted on a rolling basis until a mutually suitable match has been identified.