Rental Desk Coordinator — On-Site, Nordic & Global Impact

Atlas Copco Group Co.,Ltd; Albertslund Kommune; On-site; DKK 320,000 - 480,000; Full time

Job summary

Atlas Copco Group is seeking a Rental Desk Coordinator for our Albertslund depot outside Copenhagen. You will ensure excellent customer experience, support fleet planning, and oversee rental contracts while collaborating with Sales and Service teams across Denmark and Norway.

You will manage inquiries, quotations, invoicing, and documentation, and contribute to process improvements while maintaining high service standards and compliance. Some travel to the Belgium head office may be required.

Qualifications

• A secondary education diploma or equivalent professional experience.
• Proficient communication skills in Danish, English, and Norwegian.
• Proactive approach to customer support, enhancing satisfaction and partnerships.
• Problem-solving mindset with focus on continuous improvement and happy customers.
• Understanding of business processes, administrative workflows, and safety procedures.
• Ability to prioritize tasks and manage time to meet targets.

Responsibilities

• Handle customer inquiries, coordinate quotations, ensure optimal fleet planning, process work orders, and invoicing.
• Coordinate tracking and transportation of rental equipment between customers and depots.
• Handle rental contract administration including amendments and renewals.
• Support the implementation of processes, KPIs, and service standards across rental activities.
• Collaborate with sales to manage credit collection processes.
• Provide customers with accurate documentation and information.
• Support operations and rental team within Denmark and Norway.
• Work closely with Sales, Service, Logistics, Marketing, Accounting and other Rental Desks.

Skills

Danish language

English language

Norwegian language

MS Office

ERP systems

Salesforce

Medius

Team player

Education

Secondary education diploma

Tools

ERP systems

Salesforce

Medius

MS Office

Job description

Atlas Copco Group is seeking a Rental Desk Coordinator for our Albertslund depot outside Copenhagen. You will ensure excellent customer experience, support fleet planning, and oversee rental contracts while collaborating with Sales and Service teams across Denmark and Norway.

You will manage inquiries, quotations, invoicing, and documentation, and contribute to process improvements while maintaining high service standards and compliance. Some travel to the Belgium head office may be required.