Premium Travel Advisor - Danish & English Support

Concentrix; Odense; On-site; DKK 69,000 - 111,000; Full time

Benefits offered by this job

SAS fare discounts

Paid training

Diverse environment

Coaching & mentoring

Modern Warsaw office

Job summary

SAS in Warsaw seeks a Travel Advisor to handle premium Nordic customer inquiries in Danish and English. You will assist with ticket purchases, payment methods, and resolve travel issues, serving as the first point of contact by phone or chat.

Join a modern office in Warsaw, participate in a fully paid two-month training program, and work in an international team that values accuracy, organization, and excellent service.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication and ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Willing to work from our office in Warsaw.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish language

English language

Customer service

Active listening

Highly organized

Job description

SAS in Warsaw seeks a Travel Advisor to handle premium Nordic customer inquiries in Danish and English. You will assist with ticket purchases, payment methods, and resolve travel issues, serving as the first point of contact by phone or chat.

Join a modern office in Warsaw, participate in a fully paid two-month training program, and work in an international team that values accuracy, organization, and excellent service.