Premium Travel Advisor - Danish & English

Concentrix; Næstved; On-site; DKK 115,000 - 173,000; Full time

Benefits offered by this job

Discount on SAS fares

Fully paid 2-month training program

International work environment

Coaching and mentoring

Modern Warsaw office

Job summary

SAS in Warsaw is seeking a Travel Advisor to serve as the first point of contact for premium travel inquiries in Danish and English. The role involves assisting with ticket purchases, payments, and resolving travel issues, while maintaining strong customer relationships.

Training is fully paid over two months with mentoring and an international work environment. Join a modern office in the heart of Warsaw and grow within a diverse team, supported by coaching and growth opportunities.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear, precise communication.
• Highly organized and accurate.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers to build trust.

Skills

Danish (C1)

English (B2)

Customer service

Communication skills

Job description

SAS in Warsaw is seeking a Travel Advisor to serve as the first point of contact for premium travel inquiries in Danish and English. The role involves assisting with ticket purchases, payments, and resolving travel issues, while maintaining strong customer relationships.

Training is fully paid over two months with mentoring and an international work environment. Join a modern office in the heart of Warsaw and grow within a diverse team, supported by coaching and growth opportunities.