Danish & English Travel Advisor, Warsaw

Concentrix; Sønderborg; On-site; DKK 86,000 - 156,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2 months paid training program

International and diverse work env

Coaching & mentoring

Modern office in Warsaw

Job summary

SAS, the Nordic premium airline, seeks a Travel Advisor fluent in Danish and English to handle premium travel inquiries and ticket purchases. You’ll assist customers by phone or chat, build trust, and resolve travel issues from our Warsaw office.

Join a diverse, international team with a 2-month paid training program, ongoing coaching, and employee benefits such as SAS fare discounts. The role offers an office-based setup in Warsaw and a focus on service excellence.

Qualifications

• Fluent written and spoken Danish and English required.
• Highly organized with attention to detail.
• Patient, helpful, and collaborative mindset.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handle payments.
• Support customers with travel difficulties and via calls/chat.
• Foster enduring relationships to build trust.

Skills

Danish (C1)

English (B2)

Customer service

Job description

SAS, the Nordic premium airline, seeks a Travel Advisor fluent in Danish and English to handle premium travel inquiries and ticket purchases. You’ll assist customers by phone or chat, build trust, and resolve travel issues from our Warsaw office.

Join a diverse, international team with a 2-month paid training program, ongoing coaching, and employee benefits such as SAS fare discounts. The role offers an office-based setup in Warsaw and a focus on service excellence.