Premium Travel Advisor – Danish/English, Warsaw

Concentrix; Roskilde Kommune; On-site; DKK 106,000 - 145,000; Full time

Benefits offered by this job

Employee discounts

2-month training program

International environment

Mentoring

Modern Warsaw office

Job summary

SAS is seeking a Travel Advisor to be the first point of contact for premium travel inquiries, assisting with ticket purchases and travel issues. The role involves calls and chats and building trust with customers, based in our Warsaw office.

Fluent Danish (C1) and English (B2) are required, along with a collaborative, patient attitude. Join a diverse team and participate in a structured training program with mentorship.

Qualifications

• Fluent in Danish (C1) and English (B2), written and spoken.
• Helpful, collaborative and patient attitude.
• Highly organized and accurate.
• Available to work from the Warsaw office.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Assist in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers to build trust.

Job description

SAS is seeking a Travel Advisor to be the first point of contact for premium travel inquiries, assisting with ticket purchases and travel issues. The role involves calls and chats and building trust with customers, based in our Warsaw office.

Fluent Danish (C1) and English (B2) are required, along with a collaborative, patient attitude. Join a diverse team and participate in a structured training program with mentorship.