Premium Danish Travel Advisor — Warsaw, Training & Growth

Concentrix; Gilleleje; On-site; DKK 114,000 - 172,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Equal opportunities for all

Fully paid 2-month training program

International and diverse work env.

Coaching and mentoring

Job summary

Concentrix in Warsaw is seeking a Travel Advisor to manage Nordic premium travel inquiries and assist with ticket purchases. You will support customers through travel issues and communicate clearly via calls or chat, building trust with travelers.

Required are fluent Danish (C1) and English (B2), a collaborative spirit, and strong organizational skills. The role offers an international environment and on-site work in a modern Warsaw office with training.

Qualifications

• Fluent in Danish (C1) and English (B2) required.
• Naturally helpful and collaborative.
• Enthusiastic, patient and open-minded.
• Active listener with clear communication.
• Sharp eye for accuracy and precision.
• Highly organized and reliable.

Responsibilities

• Be the 1st contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships to build trust.

Skills

Danish (C1)

English (B2)

Customer service

Active listening

Clear communication

Attention to detail

Organizational skills

Team player

Job description

Concentrix in Warsaw is seeking a Travel Advisor to manage Nordic premium travel inquiries and assist with ticket purchases. You will support customers through travel issues and communicate clearly via calls or chat, building trust with travelers.

Required are fluent Danish (C1) and English (B2), a collaborative spirit, and strong organizational skills. The role offers an international environment and on-site work in a modern Warsaw office with training.