Danish Travel Advisor – Premium Service, Warsaw

Concentrix; Aars; On-site; DKK 103,000 - 154,000; Full time

Benefits offered by this job

SAS fare discounts

Equal opportunities

2-month paid training program

International environment

Coaching and mentoring

Modern Warsaw office

Job summary

Concentrix is seeking a Travel Advisor for our Nordic premium airline client in Warsaw. The role handles premium travel inquiries and supports ticket purchases and issue resolution.

You will communicate in Danish and English, assisting customers via calls and chat, and will receive paid, comprehensive training. The position offers an international, diverse environment and opportunities for growth.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Helpful and collaborative spirit.
• Patient, enthusiastic, and open-minded.
• Clear, precise communication and active listening.
• Highly organized and attentive to detail.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with ticket purchases and payment methods.
• Support customers with travel issues.
• Assist passengers via calls and chat.
• Build trust and lasting relationships with customers.

Skills

Danish

English

Customer service

Active listening

Organized

Job description

Concentrix is seeking a Travel Advisor for our Nordic premium airline client in Warsaw. The role handles premium travel inquiries and supports ticket purchases and issue resolution.

You will communicate in Danish and English, assisting customers via calls and chat, and will receive paid, comprehensive training. The position offers an international, diverse environment and opportunities for growth.