Night Service Manager - Hospitality Leader (Night Shift)

Radisson Hotel Group; København; On-site; DKK 227,000 - 288,000; Full time

Job summary

Radisson Blu Scandinavia Hotel in Copenhagen is seeking a Night Service Manager to lead the night team and ensure smooth operations while guests are staying with us. You will oversee night audit, safety, and guest service with a Yes I Can! attitude.

The role requires experience in Front Office or supervisory hotel work, willingness to work night shifts, and strong communication. Fluency in English is essential; Danish is a plus.

Qualifications

• Experience in Front Office or a similar supervisory role within hotel or service industry.
• Willingness to work night shifts.
• Strong team player with excellent communication skills.
• Independent, responsible with hands-on approach.
• Passion for guest service and hospitality.
• Comfortable using IT systems; structured with admin tasks.
• Fluent in English; Danish is an advantage.

Responsibilities

• Oversee check-in/out during night.
• Ensure safety and security of guests and staff at night.
• Maximize guest satisfaction and timely responses to inquiries.
• Address guest concerns with professionalism and prompt solutions.
• Perform night audit and other administrative tasks.

Skills

Front Office experience

Night shift experience

Team player

Independent

Guest service

IT systems

English fluency

Tools

PMS software

Job description

Radisson Blu Scandinavia Hotel in Copenhagen is seeking a Night Service Manager to lead the night team and ensure smooth operations while guests are staying with us. You will oversee night audit, safety, and guest service with a Yes I Can! attitude.

The role requires experience in Front Office or supervisory hotel work, willingness to work night shifts, and strong communication. Fluency in English is essential; Danish is a plus.