Mid-Market Spanish SaaS Account Manager

Trustpilot; København; On-site; DKK 650,000 - 900,000; Full time

Benefits offered by this job

Flexible working options

Bonus

25 days holiday + 5 days anniversary

Volunteer days

Health package

Pension

Headspace access

Parental leave

Office with vibrant vibe

Company events

Employee discounts

Job summary

Trustpilot is seeking a Spanish Mid-Market Account Manager based in Copenhagen to own the Spanish portfolio, retain customers, and drive expansion. You will collaborate with Account Executives and other teams to deliver value and ensure renewal and growth.

You will nurture relationships with Spanish-speaking customers, analyze market trends, and tailor strategies to maximize product adoption and renewal rates. Strong English and Spanish are essential in a fast-growing, global environment.

Qualifications

• 3+ years of Sales/Account Management/Customer Success experience, preferably in software industries, digital or online marketing.
• Proven track record in SaaS or Tech sales, with quota achievement.
• Experience managing a portfolio of customer accounts with a focus on renewal/retention.

Responsibilities

• Take ownership of a customer portfolio for the Spanish market, acting as the primary point of contact.
• Analyze market trends and customer behavior within Spain to identify opportunities for growth.
• Establish strong relationships to ensure satisfaction, product adoption, and contract renewal.
• Develop and implement tailored strategies to enhance customer satisfaction and value delivery for the Spanish market.
• Increase renewal rates and reduce churn, while pursuing upsell opportunities.
• Onboard clients and ensure they fully utilize their paid subscription.

Skills

Spanish (native)

English (fluent)

Account management

SaaS sales

Customer success

Job description

Trustpilot is seeking a Spanish Mid-Market Account Manager based in Copenhagen to own the Spanish portfolio, retain customers, and drive expansion. You will collaborate with Account Executives and other teams to deliver value and ensure renewal and growth.

You will nurture relationships with Spanish-speaking customers, analyze market trends, and tailor strategies to maximize product adoption and renewal rates. Strong English and Spanish are essential in a fast-growing, global environment.