Luxury Concierge: Create Memorable Guest Experiences

1 Hotel South Beach, L.L.C.; København; On-site; DKK 350,000 - 450,000; Full time

Benefits offered by this job

Competitive salary

Career advancement

Training & development

Team recognition

Discounted hotel rates

Job summary

1 Hotel Copenhagen seeks a Concierge to be the face of the property, assisting guests, handling reservations, and ensuring a seamless flow of operations. Multitask in a fast-paced luxury environment while upholding the brand's service standards.

You are fluent in English, knowledgeable about local attractions, and comfortable with HMS and other hotel tech. A professional appearance and calm demeanor are essential, with flexibility to work nights, holidays, and weekends.

Qualifications

• Experience in Concierge or Guest Service in a luxury hotel.
• Strong knowledge of local attractions, venues, theatres, landmarks.
• Comfortable with hotel tech and HMS systems.
• Able to multitask and work under pressure with a positive attitude.
• Excellent communication, organization, and time management.

Responsibilities

• Assist guests with requests and reservations.
• Maintain smooth hotel operations through multitasking.
• Deliver outstanding service that aligns with the 1 Hotel brand.
• Learn new tools and HMS devices quickly.

Skills

Concierge experience

Guest service

Local knowledge

Tech-savvy

Multitasking

Time management

Cash handling

English fluency

Professional appearance

Conflict resolution

Flexible schedule

Additional languages

Tools

Hotel Management System (HMS)

Job description

1 Hotel Copenhagen seeks a Concierge to be the face of the property, assisting guests, handling reservations, and ensuring a seamless flow of operations. Multitask in a fast-paced luxury environment while upholding the brand's service standards.

You are fluent in English, knowledgeable about local attractions, and comfortable with HMS and other hotel tech. A professional appearance and calm demeanor are essential, with flexibility to work nights, holidays, and weekends.