Lux Concierge: Curate Unforgettable Guest Experiences

Starwood Hotels & Resorts Worldwide, Inc.; København; Hybrid; DKK 350,000 - 450,000; Full time

Benefits offered by this job

Competitive salary with pension and健康?

Career advancement opportunities

Discounted room rates for colleagues

Job summary

1 Hotel Copenhagen is seeking a proactive Concierge to greet guests and deliver exceptional service in a luxury setting. You will assist with guest requests, manage reservations, and support flawless daily operations, leveraging deep knowledge of local attractions to enhance the guest experience.

Ideal candidates will have previous concierge or guest-service experience in a luxury hotel, strong English communication, and the ability to multitask under pressure.

Qualifications

• Previous experience in a Concierge or Guest Service role in a luxury hotel.
• Strong knowledge of local attractions, restaurants, nightlife, and landmarks.
• Fluent in English; additional languages preferred.
• Able to multitask effectively and work under pressure while maintaining professionalism.

Responsibilities

• Assist guests with requests and reservations.
• Maintain seamless flow of hotel operations and guest services.
• Provide accurate information on local attractions, dining, and events.
• Uphold brand standards and professional appearance.

Skills

Concierge experience

Guest service luxury

Local attractions knowledge

HMS familiarity

Multitasking under pressure

English fluency

Tools

Hotel Management System (HMS)

Job description

1 Hotel Copenhagen is seeking a proactive Concierge to greet guests and deliver exceptional service in a luxury setting. You will assist with guest requests, manage reservations, and support flawless daily operations, leveraging deep knowledge of local attractions to enhance the guest experience.

Ideal candidates will have previous concierge or guest-service experience in a luxury hotel, strong English communication, and the ability to multitask under pressure.