Luxury Concierge: Craft Memorable Guest Experiences

Starwood Hotels; København; On-site; DKK 320,000 - 400,000; Full time

Benefits offered by this job

Designed by Nature work environment

Competitive salary package with health

Career Advancement opportunities

SH University online learning platform

Team Member Recognition program

Discounted room rates for staff and家

Job summary

Starwood Hotels is seeking a Concierge for the 1 Hotel Copenhagen. You will be the face of the hotel, delivering memorable experiences for every guest and ensuring smooth operations across front desk and guest services.

Join a luxury team focused on local knowledge, exceptional communication, and a calm, professional demeanor. You’ll assist with guest requests, manage reservations, and help maintain high service standards in a fast-paced 24-hour operation.

Qualifications

• Experience in Concierge or Guest Service in a luxury hotel.
• Knowledge of local attractions, restaurants, nightlife, theatres, and landmarks.
• Familiar with HMS and able to learn new tools quickly.
• Able to multitask under pressure with a positive attitude.
• Strong communication, organization and time-management skills.
• Cash handling and computerized register experience.
• Fluent in English with excellent communication and customer service.
• Detail-oriented with ability to follow instructions and manage tasks.
• Maintain professional appearance aligned with brand standards.
• Willing to work a 24-hour operation including holidays and weekends.
• Additional language skills are preferred but not required.

Responsibilities

• Be the face of the hotel and create memorable guest experiences.
• Assist with guest requests and manage reservations.
• Maintain a seamless flow of hotel operations.
• Multitask effectively and stay organized under pressure.
• Communicate clearly with guests and team members.

Skills

Guest service

Multitasking

Fluent English

Customer service

Communication

Tools

Hotel Management System (HMS)

Job description

Starwood Hotels is seeking a Concierge for the 1 Hotel Copenhagen. You will be the face of the hotel, delivering memorable experiences for every guest and ensuring smooth operations across front desk and guest services.

Join a luxury team focused on local knowledge, exceptional communication, and a calm, professional demeanor. You’ll assist with guest requests, manage reservations, and help maintain high service standards in a fast-paced 24-hour operation.