Seasonal Concierge in Copenhagen, Denmark

EventMakers Entertainment; København; On-site; DKK 109,000 - 130,000; Full time

Benefits offered by this job

Accommodation provided

Visa costs covered

Round-trip flight to Copenhagen

Job summary

EventMakers Entertainment seeks a Seasonal Concierge for a luxury hotel in Copenhagen during the summer season, with potential extension. Greet guests, share local tips, make reservations, and arrange transportation to ensure a memorable stay.

Requirements include prior customer service experience and excellent English; Danish is a plus. Flexible hours, EU citizenship or valid work permit required. Accommodation is provided, and visa costs plus a round-trip ticket to Copenhagen are covered.

Qualifications

• Previous experience in a customer service role preferred.
• Excellent communication in English; Danish proficiency is a plus.
• Knowledge of local attractions and amenities.

Responsibilities

• Greet and welcome guests upon arrival
• Provide information and recommendations about local attractions, restaurants, and events
• Make reservations for guests at restaurants, theaters, and other venues
• Arrange transportation for guests including airport transfers, taxis, and car rentals
• Handle guest requests and complaints promptly and efficiently
• Maintain knowledge of hotel services and amenities to assist guests with inquiries
• Coordinate with other departments to ensure all guest needs are met
• Assist with luggage handling and storage
• Maintain a clean and organized lobby area

Skills

Customer service

English proficiency

Danish language (bonus)

Job description

Seasonal Concierge in Copenhagen, Denmark

A luxury hotel in Copenhagen, Denmark is seeking a Seasonal Concierge to join our team. This is a temporary position for the busy summer season with the potential for extension. As a Concierge, you will be responsible for providing exceptional customer service to our guests and assisting them with their needs during their stay.

Responsibilities

• Greet and welcome guests upon arrival
• Provide information and recommendations about local attractions, restaurants, and events
• Make reservations for guests at restaurants, theaters, and other venues
• Arrange transportation for guests including airport transfers, taxis, and car rentals
• Handle guest requests and complaints promptly and efficiently
• Maintain knowledge of hotel services and amenities to assist guests with inquiries
• Coordinate with other departments to ensure all guest needs are met
• Assist with luggage handling and storage
• Maintain a clean and organized lobby area

Requirements

• Previous experience in a customer service role preferred
• Excellent communication skills in English (Danish proficiency is a plus)
• Knowledge of local area attractions and amenities
• Strong organizational skills and ability to multitask in a fast-paced environment
• Ability to work flexible hours including evenings, weekends, and holidays
• Must have valid work permit or EU citizenship

Compensation

This is a seasonal position paying 1600$ per month with the potential for extension based on performance. Accommodation will be provided for the duration of the contract. In addition, we will cover the cost of your visa application and provide you with a round-trip ticket to Copenhagen.

Join our team as a Seasonal Concierge in beautiful Copenhagen! Use your excellent customer service skills to help create unforgettable experiences for our guests.