IT System Specialist - Field & Helpdesk Support

CompuGroup Medical, Inc.

Denmark

Hybrid

DKK 420,000 - 650,000

Full time

14 days+

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Benefits offered by this job

Breakfast and lunch scheme

Health insurance

Laptop and mobile phone

Job summary

CompuGroup Medical in Zealand, Denmark, is seeking an IT System Professional to join our Danish support and technical team, where you will work with clients in general practice, physiotherapy and psychology. The role blends fieldwork and helpdesk support, with both on-site installations and remote assistance.

You will travel around Denmark, support clinicians, and collaborate with technical, support and development colleagues to solve problems quickly and professionally, ensuring high service

Qualifications

Solid IT background, e.g. IT Supporter or IT Technician.
Experience with on-site and remote IT support.
Fluent in Danish; good English communication.

Responsibilities

Install, configure and troubleshoot solutions at customer sites across Denmark.
Set up and maintain workstations, servers, networks and related equipment.
Provide remote support via phone, email and remote tools.
Handle technical inquiries related to clinical systems and related solutions.
Collaborate with colleagues in technical, support and development teams to resolve complex cases.
Document solutions and share knowledge within the team.
Travel to customer sites around Denmark.

Skills

IT support

Customer service

Troubleshooting

Remote support

On-site support

Education

IT technician certificate

Equivalent experience

Tools

Windows 11

Windows Server

TCP/IP networks

LAN/Wi-Fi

Microsoft 365

SQL basics

MacOS/iOS

Job description

You will travel around Denmark, support clinicians, and collaborate with technical, support and development colleagues to solve problems quickly and professionally, ensuring high service

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