A leading life science company in Denmark is seeking a Medical Field Service Engineer responsible for the installation, maintenance, and troubleshooting of medical equipment. The role requires strong problem-solving skills and proficiency in English, with travel flexibility of up to 70%. Candidates should have 2-3 years of relevant experience, particularly in the calibration and repair of medical devices. Join a dynamic team dedicated to enhancing customer operations.
Qualifications
2-3 years of experience as a Medical Field Service Engineer.
Min 2 years of experience in calibration, repair, validation, qualification for medical equipment.
Excellent troubleshooting and problem-solving skills.
Responsibilities
Installation and relocation of technical equipment at customer sites.
Conduct on-site repairs to diagnose and resolve equipment malfunctions.
Prioritize field service activities based on customer requests.
Skills
Troubleshooting
Problem-solving
English language proficiency
Job description
What to Expect
Installation, removal, and relocation of technical equipment at customer sites.
Verify equipment compliance with required specifications and standards.
Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
Investigate technical problems reported by customers through remote channels.
Identify the underlying causes of technical issues through analysis and diagnostics.
Guide customers through problem-solving steps and provide remote assistance for issue resolution.
Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.
Qualifications
2-3 years of experience as a Medical Field Service Engineer
Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma)
Excellent troubleshooting and problem-solving skills.
Very good English language skills, both written and spoken