IT Support Specialist

InstaCreative India; Aalborg; Sur place; DKK 115 000 - 138 000; Plein temps

Résumé du poste

InstaCreative India in Aalborg is seeking an IT Support Specialist to provide technical assistance to clients and internal teams. This role focuses on diagnosing issues, delivering solutions, and ensuring smooth IT operations.

You will install, configure, and maintain computer systems, train staff on technology, and collaborate with IT colleagues to improve processes and documentation.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Minimum of 2 years experience in technical support or a similar role.
• Strong knowledge of computer hardware, software, and networking systems.
• Excellent problem-solving skills.
• Ability to communicate technical information to non-technical individuals.
• Proven customer service skills.

Responsabilités

• Respond to client inquiries and troubleshoot technical issues.
• Install, configure, and maintain computer systems and software.
• Provide training and support to employees on company technology.
• Monitor system performance and troubleshoot any issues that arise.
• Collaborate with other IT specialists to improve systems and processes.
• Maintain accurate records of all technical support requests.

Connaissances

Problem solving

Communication

Customer service

Networking

Formation

Bachelor's degree in Computer Science

Description du poste

IT Support Specialist

Are you a tech-savvy problem solver looking for a new opportunity? We are seeking an IT Support Specialist to join our team in Aalborg. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients. This role is suitable for both men and women.

Responsibilities:

• Respond to client inquiries and troubleshoot technical issues
• Install, configure, and maintain computer systems and software
• Provide training and support to employees on company technology
• Monitor system performance and troubleshoot any issues that arise
• Collaborate with other IT specialists to improve systems and processes
• Maintain accurate records of all technical support requests

Requirements:

• Bachelor's degree in Computer Science or related field
• Minimum of 2 years experience in technical support or a similar role
• Strong knowledge of computer hardware, software, and networking systems
• Excellent problem-solving skills
• Ability to communicate technical information to non-technical individuals
• Proven customer service skills

Salary:

The salary for this position is $1700 per month.

Location:

This position is located in Aalborg. Relocation assistance is not provided.

Our company values diversity and welcomes applicants from all backgrounds. This position is open to all qualified candidates regardless of gender or nationality.