Computer Support Specialist

VivaVibe Productions; Esbjerg; On-site; DKK 121,000 - 145,000; Full time

Benefits offered by this job

Accommodation

Job summary

VivaVibe Productions in Esbjerg, Denmark invites applications for a Computer Support Specialist. You will provide technical assistance to clients, troubleshoot hardware and software problems, and maintain computer systems and networks.

You will install and configure new systems, monitor networks for performance and security, record support requests, and train users. This is a full-time role with accommodation provided, requiring strong problem-solving and customer service skills.

Qualifications

• Proven experience as a Computer Support Specialist or similar role.
• Knowledge of hardware components, operating systems, networking concepts and troubleshooting techniques.
• Ability to communicate technical information in laymans terms.
• Excellent problem-solving skills with attention to detail.
• Strong customer service orientation.
• Ability to work independently as well as part of a team.
• Bachelor's degree in Computer Science or related field is preferred.

Responsibilities

• Provide technical support to clients via phone, email or in person.
• Troubleshoot hardware and software issues on desktops, laptops and other devices.
• Install and configure new computer systems, peripherals and software.
• Maintain and monitor computer networks for performance and security.
• Perform regular maintenance and updates on computer systems.
• Keep accurate records of all technical support requests and resolutions.
• Train users on basic computer skills and proper use of equipment.
• Collaborate with other IT team members to resolve complex issues.

Skills

Hardware

OS & Networking

Troubleshooting

Customer service

Teamwork

Communication

Education

Bachelor's degree in Computer Science or related field

Job description

We are seeking a highly skilled and experienced Computer Support Specialist to join our team in Esbjerg. As a Computer Support Specialist you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and maintaining computer systems and networks.

Responsibilities

• Provide technical support to clients via phone, email or in person
• Troubleshoot hardware and software issues on desktops, laptops and other devices
• Install and configure new computer systems, peripherals and software
• Maintain and monitor computer networks for performance and security
• Perform regular maintenance and updates on computer systems
• Keep accurate records of all technical support requests and resolutions
• Train users on basic computer skills and proper use of equipment
• Collaborate with other IT team members to resolve complex issues

Requirements

• Proven experience as a Computer Support Specialist or similar role
• Knowledge of hardware components, operating systems, networking concepts and troubleshooting techniques
• Ability to communicate technical information in laymans terms
• Excellent problem-solving skills with attention to detail
• Strong customer service orientation
• Ability to work independently as well as part of a team
• Bachelors degree in Computer Science or related field is preferred

Salary: 1800$ per month. Location: Esbjerg, Denmark. Full-time position with accommodation provided.