IT Support Specialist

GreenLine Electronics; Randers Kommune; On-site; DKK 81,000 - 97,000; Full time

Benefits offered by this job

Professional development

Friendly work environment

Job summary

GreenLine Electronics in Randers, Denmark is seeking an IT support specialist to provide technical assistance to clients. The role is full-time and requires experience in computer support and strong customer service.

You will install and configure computer systems, create user accounts, perform routine maintenance, and train clients. The candidate should communicate clearly to non-tech users and work well both independently and in a team.

Qualifications

• 2+ years of experience in computer support or a related field.
• Bachelor's degree in Information Technology preferred.
• Excellent customer service with ability to explain technical information to non-tech savvy individuals.
• Strong knowledge of operating systems, hardware, software, and networking protocols.

Responsibilities

• Respond to client inquiries and troubleshoot technical issues.
• Install, configure and maintain computer systems and software.
• Set up new user accounts and profiles.
• Conduct routine maintenance on hardware and software.
• Provide training to clients on basic computer functions.
• Collaborate with team members to resolve complex technical problems.

Skills

Customer service

Technical support

Troubleshooting

Network basics

Education

Bachelor's degree in Information Technology

Job description

Our IT support specialist will be responsible for providing technical assistance and support to our clients in the city of Randers This full-time position requires experience in computer support as well as excellent customer service skills The ideal candidate will have their own visa and accommodation in Randers and we welcome applications from both experienced professionals and students looking for practical experience in the field

Responsibilities

• Responding to client inquiries and troubleshooting technical issues
• Installing configuring and maintaining computer systems and software
• Setting up new user accounts and profiles
• Conducting routine maintenance on hardware and software
• Providing training to clients on basic computer functions
• Collaborating with other team members to resolve complex technical problems

Requirements

• Minimum 2 years of experience in computer support or a related field
• Bachelors degree in Information Technology or a relevant discipline preferred
• Excellent customer service skills with the ability to communicate technical information to non-tech savvy individuals
• Strong knowledge of operating systems hardware software and networking protocols
• Ability to work independently as well as part of a team
• Must be able to handle multiple tasks efficiently and prioritize workload effectively

Salary

We offer a competitive salary of 1200$ per month for this position

Location

This job is based in Randers Denmark

Benefits

In addition to a competitive salary we offer our employees opportunities for professional development as well as a friendly work environment that promotes collaboration and growth

Note

This job description is not intended to be all-inclusive The employee may be required to perform other related duties as assigned by their supervisor