Computer Support Specialist

Woopel; Horsens; On-site; DKK 114,000 - 137,000; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship

Job summary

Woopel in Horsens, Denmark is seeking a Computer Support Specialist to provide technical assistance to clients, ensuring systems run smoothly. This full-time role offers accommodation and visa sponsorship for eligible applicants.

You will troubleshoot hardware and software, install systems, and resolve network issues while maintaining high customer satisfaction. The position requires strong problem-solving and communication skills.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Proven experience as a Computer Support Specialist or similar role.
• Excellent knowledge of computer hardware, software, networking, and operating systems (Windows, Mac OS).
• Strong problem-solving skills and ability to think critically under pressure.
• Clear communication to convey technical info in simple terms.

Responsibilities

• Provide technical support to clients via phone, email, or in-person.
• Troubleshoot hardware and software issues on computers, laptops, printers, and devices.
• Install and configure computer systems, networks, and applications.
• Diagnose and resolve network connectivity issues.
• Ensure timely resolution of problems while maintaining customer satisfaction.
• Collaborate with team to improve processes and procedures.

Skills

Customer support

Troubleshooting

Communication

Education

Bachelor's degree in Computer Science

Tools

Windows

Mac OS

Networking basics

Job description

We are seeking a highly skilled and experienced Computer Support Specialist to join our dynamic team in Horsens Denmark As a Computer Support Specialist you will provide technical support and assistance to our clients ensuring their computer systems and networks are running smoothly This is a full-time position with accommodation provided and open to all nationalities

Responsibilities

• - Provide technical support to clients through phone email or in-person
• - Troubleshoot hardware and software issues on computers laptops printers and other devices
• - Install and configure computer systems networks and applications
• - Diagnose and resolve network connectivity issues
• - Ensure timely resolution of technical problems while maintaining high levels of customer satisfaction
• - Collaborate with other team members to improve processes and procedures

Requirements

• - Bachelors degree in Computer Science or related field preferred
• - Proven experience as a Computer Support Specialist or similar role
• - Excellent knowledge of computer hardware software networking and operating systems Windows Mac OS
• - Strong problem-solving skills with the ability to think critically under pressure
• - Excellent communication skills with the ability to convey technical information in simple terms
• - Ability to work independently and prioritize tasks effectively

Salary We offer a competitive salary of 1700$ per month for this position

Location This position is located in Horsens Denmark

Visa Sponsorship We welcome applicants who have their own visa for working in Denmark

Disclaimer This job description is not intended to be all-inclusive Employee may perform other related duties as negotiated to meet the ongoing needs of the organization