IT Support Specialist

NextSolutions; Kolding; On-site; DKK 88,000 - 106,000; Full time

Job summary

NextSolutions in Kolding seeks a skilled IT Support Specialist to provide technical support to clients, diagnose issues, and guide users in using systems effectively.

The role requires 2+ years in IT support, a CS/IT degree is preferred, and strong problem-solving plus communication skills. Salary is 1300 USD per month; candidates with right to work in Kolding are preferred.

Qualifications

• 2+ years IT support experience or related field.
• CS/IT degree preferred.
• Strong problem-solving under pressure and clear communication.

Responsibilities

• Diagnose and resolve client technical issues via phone, email or in person.
• Maintain accurate records of all support requests and resolutions.
• Install or update software/hardware on client systems and provide training/guidance.

Skills

Problem solving

Communication

Education

CS/IT degree

Job description

Computer Support Specialists vacancy in Kolding Denmark

IT Support Specialist

We are seeking a highly skilled IT Support Specialist to join our team in Kolding. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to our clients. This role requires strong problem-solving skills, excellent communication abilities, and a deep understanding of computer systems and software.

In this role, you will be responsible for diagnosing and resolving technical issues reported by clients via phone, email, or in person. You will also be responsible for maintaining accurate records of all support requests and their resolutions. Additionally, you may be required to install or update software and hardware on client systems, as well as provide training and guidance on how to use them effectively.

To excel in this role, you should have a minimum of 2 years of experience working in IT support or a related field. A degree in Computer Science or Information Technology is preferred. You should also have excellent problem-solving skills and the ability to think critically under pressure. Strong communication skills are essential as you will be interacting with clients of varying technical knowledge.

This is a full-time position with a salary of 1300$ per month. Our company does not provide accommodation or visa sponsorship; therefore we prefer candidates who already have the right to work in Kolding.

If you are passionate about technology and have a knack for solving complex technical issues, then we would love to hear from you!

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