Computer Support Specialist

SummitLab; Odense; On-site; DKK 101,000 - 137,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

SummitLab in Odense, Denmark is hiring a Computer Support Specialist to provide technical assistance to clients, troubleshoot issues, install and configure systems, and maintain networks. This entry-level role offers growth, a monthly salary of $1,600, visa sponsorship for international candidates, and overtime potential; full-time position.

Candidates with coursework or certifications in computer science are welcome; strong communication and customer-oriented mindset required; Windows OS and

Qualifications

• Proven coursework or certifications in computer science or related field.
• Excellent written and verbal communication.
• Strong problem-solving abilities with a customer-focused approach.
• Willingness to learn and grow in an IT support role.

Responsibilities

• Provide technical assistance and support to clients via phone, email, or in person.
• Troubleshoot hardware and software issues and escalate complex problems to senior staff.
• Install and configure computer systems for clients.
• Maintain network infrastructure by managing user accounts, permissions, and security.
• Diagnose and resolve network connectivity issues.
• Educate clients on basic computer usage and troubleshooting techniques.
• Keep accurate records of client interactions and technical issues.

Skills

Communication skills

Problem-solving

Customer-oriented

Windows OS

Networking concepts

Education

Coursework in Computer Science or related field

Job description

Computer Support Specialists vacancy in Odense Denmark

Attention! This vacancy is temporarily suspended!

Computer Support Specialist

We are hiring a skilled Computer Support Specialist to join our growing IT team in Odense. In this role, you will be responsible for providing technical assistance and support to our company's clients. Your duties will include troubleshooting hardware and software issues, installing and configuring computer systems, and maintaining network infrastructure. As a Computer Support Specialist, you should have excellent communication skills and be able to work well under pressure. You must also have strong problem-solving abilities and a customer-oriented approach. Previous experience in a similar role is preferred, but we are open to candidates with relevant coursework or certifications. This is an entry-level position with room for growth within our company.

Responsibilities

• Provide technical assistance and support to clients via phone, email, or in person
• Troubleshoot hardware and software issues and escalat complex problems to senior team members if needed
• Install and configure computer systems for clients
• Maintain network infrastructure by setting up user accounts, permissions, and security settings
• Diagnose and resolve network connectivity issues
• Educate clients on basic computer usage and troubleshooting techniques
• Keep accurate records of client interactions and technical issues

Requirements

• Proven experience or coursework in computer science or related field
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities with a customer-oriented approach
• Proficient in Windows operating systems, networking concepts, and common software applications
• Ability to work well under pressure in a fast-paced environment
• Previous experience as a Computer Support Specialist or similar role is preferred but not required

This is a full-time position with the potential for overtime hours. We offer competitive salary of 1600$ per month with potential for growth within the company. We provide free visa sponsorship and ticket for international candidates who meet all qualifications. This is an excellent opportunity for students looking to gain hands-on experience in the IT field while also earning a competitive salary.

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