Growth-Focused Customer Engagement Manager

If Insurance; København; Hybrid; DKK 650,000 - 900,000; Full time

Benefits offered by this job

Hybrid workplace

Insurance benefits

Lunch benefit

Pension savings

Job summary

If Insurance in Denmark is seeking a strategic Customer Engagement Manager to drive lead generation, nurture prospects, and grow customer value. You will connect customer insights with sales execution, ensuring a steady stream of qualified leads for telemarketing teams.

You will orchestrate digital channels, analytics, and cross-functional collaboration to optimize the full funnel, align with market dynamics, and identify new growth opportunities across Nordic markets.

Qualifications

• Strong understanding of local business and market dynamics.
• End-to-end ownership of complex initiatives, leading stakeholder discussions.
• Solid understanding of sales processes and funnel optimization.
• Experience in digital marketing, CRM, and data-driven lead generation.
• Data-driven and analytical mindset.
• Excellent collaboration skills in cross-functional environments.
• Strong communication skills in operational and strategic contexts.
• Proactive and structured way of working with a drive to innovate.
• Fluency in Danish and proficiency in English.

Responsibilities

• Translate insights into actionable customer engagement activities with measurable results.
• Own and drive lead generation strategies through digital channels.
• Monitor performance across the full funnel from lead to sale.
• Collaborate with sales operations to understand performance drivers.
• Lead discussions with local management on lead generation and results.
• Drive data-informed decision-making and growth prioritization.
• Define data and tracking requirements to IT and stakeholders.
• Build cross-functional networks across teams and markets.
• Identify new growth opportunities by monitoring market trends.

Skills

Lead generation

CRM

Data-driven

Funnel optimization

Strategic thinking

Communication skills

Stakeholder management

English proficiency

Danish language

Tools

CRM systems

Marketing automation

Job description

If Insurance in Denmark is seeking a strategic Customer Engagement Manager to drive lead generation, nurture prospects, and grow customer value. You will connect customer insights with sales execution, ensuring a steady stream of qualified leads for telemarketing teams.

You will orchestrate digital channels, analytics, and cross-functional collaboration to optimize the full funnel, align with market dynamics, and identify new growth opportunities across Nordic markets.